Act as the CEO of a portfolio of ~15 strategic clients, moving beyond basic account maintenance.
Focus on driving long-term partnerships, customer retention, and mutual growth.
Deliver measurable outcomes and uncover expansion opportunities within your portfolio.

Key Responsibilities:

Manage and grow a portfolio of strategic clients from fintechs to enterprise organizations.
Serve as a trusted advisor by leading Executive Business Reviews and recommending proactive solutions.
Drive commercial success through ownership of retention, expansion strategies, and revenue growth.

Your Background:

Proven experience managing strategic customer relationships in SaaS, fintech, or similar consultative B2B environments.
Strong executive communication skills and commercial acumen to identify value-creating opportunities.
Highly organized with ability to prioritize multiple complex projects and thrive in a collaborative culture.

TrueML

TrueML is a mission-driven financial software company that uses machine learning to create personalized digital experiences for distressed borrowers. The team includes inspired data scientists, financial services experts, and customer experience fanatics building technology to ensure nobody gets locked out of the financial system.

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