Similar Jobs
See allNew Customer Onboarding Manager
Tekmetric
US
Customer Onboarding
Project Management
Relationship Building
Onboarding Specialist
Arketa
UK
Customer Success
Data Migration
Training
New Customer Onboarding Specialist LATAM, Remote
Planet
Latin America
Customer Onboarding
Technical Training
GIS
Welcomeware & Administrative Specialist
Evolve Physical Therapy
Philippines
Customer Service
Data Entry
Scheduling
Customer Support Specialist
Brightwheel
US
English Fluency
Attention To Detail
Tech-savvy
Position Overview:
- The Onboarding Specialist ensures customer locations are onboarded accurately after camera installation.
- This role manages the process from camera setup through activation, resolving issues.
Key Responsibilities:
- Ensure timely and accurate onboarding of new locations, verifying cameras and market reports.
- Identify, resolve, and escalate onboarding issues while maintaining accurate records.
- Coordinate with customers and internal teams to ensure locations meet all requirements.
Required Qualifications:
- Excellent verbal and written English skills with strong problem-solving abilities.
- Experience with Google Sheets and data analysis; full-time availability for U.S. Eastern Time.
Why Join Panoptyc:
- Competitive hourly rate with remote work in a global AI-driven startup.
- Make a real impact in retail security through innovative loss-prevention.
Panoptyc
Panoptyc is an AI-driven startup focused on innovative loss-prevention for retail security. They have a global team dedicated to making a real impact in retail security.