Become a Tekmetric product expert and provide detailed account walkthroughs for new customers.
Establish strong relationships with customer stakeholders and manage data migrations.
Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, Tekmetric has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.
Own the full onboarding experience for migrating studios, from kickoff to go-live.
Train studio owners and staff on Arketa to ensure they are confident using the platform.
Coordinate data migrations and manage partner relationships throughout the process.
Arketa builds the operating system for modern fitness and wellness, empowering studios to manage and scale hybrid businesses. They have raised $15M in Series A funding and are growing quickly with a collaborative, feedback-driven culture.
Deliver tailored technical onboarding experiences to help customers adopt Planet's products.
Lead onboarding kickoff calls and deliver live training sessions for customers across Latin America.
Partner with Customer Success Managers to provide ongoing technical enablement for strategic customers.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. The company has a global team with employees working remotely worldwide and from offices in several countries, fostering a people-centric culture.
Greet and communicate with patients warmly through virtual platforms, assisting with questions and check-in processes.
Manage administrative tasks including data entry, document preparation, and maintaining organized digital files.
Coordinate with team members to ensure timely follow-ups and support operational projects.
Evolve Physical Therapy provides physical therapy services to patients. The company is a growing healthcare organization focused on patient experience and operational efficiency.
Act as a reliable operational partner for enterprise partners, managing complex account configurations and routine updates.
Respond to customer questions and troubleshoot basic technical issues via email in a timely, friendly manner.
Follow detailed Standard Operating Procedures and perform data entry tasks with speed and precision.
Brightwheel is the largest platform in early education, trusted by millions of educators and families every day. It is a three-time Cloud 100 company with a distributed team across US time zones.
Rapidly onboard new agency accounts through immediate outreach, pre-meeting audits, and onboarding calls via Google Meet.
Identify upsell opportunities by auditing accounts for unmanaged GBPs and test accounts, and proactively expand client engagement.
Provide frontline support during business hours, troubleshoot software issues, coordinate with tech teams, and report to Sales Manager.
Wing redefines the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company prioritizes people who can succeed in a remote, supportive culture.
Own the client's first 60 days end-to-end, from Sales handoff to a fully live, confident client.
Collaborate with Implementation, Accounting, and Revenue teams to drive activation and billing setup.
Manage a clean handoff to Strategic Account Managers and Revenue Optimization Managers for ongoing account management.
OCRA is an AI-powered Revenue Management System and Global Distribution System for hotel parking assets. They partner with over 50 operators and 25 hotel groups across 600+ locations in North America, and have raised $10M in funding, fostering a culture of broad exposure and impact.
Monitor Amazon, eBay, Walmart, BestBuy, Home Depot, AliExpress, Temu, and other major marketplaces.
Research products, classify sellers, verify authorization, and identify MAP, distribution, and marketplace compliance issues.
Collect evidence, maintain records, prepare daily reports, and build dashboards to track brand-protection metrics.
Our client is a global leader in swimming pool technology, specializing in robotic pool cleaners, safety products, water treatment solutions, and pool equipment. It has a strong international presence and a network of distributors, subsidiaries, and partners across multiple markets.
Respond to customer inquiries via email and live chat in a timely, professional, and friendly manner.
Use Gorgias to manage, organize, prioritize, and respond to customer support tickets, and Shopify to review orders and customer details.
Provide accurate resolutions based on company policies, escalate complex issues, and maintain clear customer records.
20four7VA is a remote staffing company that connects clients worldwide with offshore independent contractors. They offer a supportive community and constant training for their contractors.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Act as the first point of contact for clients via email, chat, and phone, troubleshooting software issues with a warm, professional manner.
Own each client conversation from start to finish, treating interactions as training opportunities to build client confidence and independence.
Collaborate with Product and Engineering teams to drive issues to resolution and identify patterns in recurring issues to improve the product.
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. With rapid growth across APAC, North America, and EMEA and a world-class eNPS score of 78, the company offers a dynamic, fast-paced startup environment.
Guide customers through the onboarding process and ensure smooth transitions between teams.
Collaborate with Customer Success, Sales, Operations, and Support to refine workflows.
Maintain key success metrics and drive automations for efficient onboarding.
Docker provides developer tools and services for building, sharing, and running applications, trusted by over 20 million monthly users. It is a globally distributed, remote-first company focused on innovation and developer experience.
Coordinate bookings and reservations for clients in the travel industry.
Organize client information and ensure accuracy of reservation details.
Communicate confirmations and updates in a timely manner.
Aisles & Abroad operates in the travel industry, providing booking and reservation coordination services. The company fosters a supportive and collaborative team environment with flexible remote work opportunities.
Own technical onboarding for new customers, scoping plans and handling SDK implementation, integration, and data mapping.
Train customers on platform fundamentals so they can build, target, and publish experiences independently.
Serve as the go-to technical contact for VIP accounts, diagnosing issues and collaborating with Support Engineering.
Appcues is a customer experience platform that helps companies build targeted, high-impact in-app experiences. They are a remote-first company since 2020, fostering transparency and collaboration with a distributed team across the US.
Evaluate AI-generated customer support materials against quality rubrics.
Review documents, spreadsheets, and presentations for accuracy and consistency.
Provide structured feedback to improve AI system performance.
The company is a partner firm specializing in AI system development and evaluation. It operates remotely with a focus on professional expertise and flexible contract work.
Maintain accurate, organized data across CRM, spreadsheets, and marketing platforms.
Design and improve how data moves between systems like Canva, Mailchimp, and analytics tools.
Audit records regularly to catch duplicates, gaps, and inconsistencies before they cause problems.
We are a financial services group that helps clients with financial planning and investment management. Our team is small but growing, and we value attention to detail, process improvement, and reliable data.
Own pre-boarding and onboarding execution, monitoring task completion and proactively following up with new hires and managers.
Maintain data integrity across HR systems, audit for accuracy, and pull regular and ad hoc reports for leadership.
Serve as the first point of contact for team member questions on pre-boarding, onboarding, policies, and benefits.
Habitat Health empowers older adults to experience more good days at home through the Program of All-Inclusive Care for the Elderly (PACE), providing medical care and daily support. Supported by leading healthcare investors and entering significant growth, we are a mission-driven team expanding our scalable model.
Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction.
Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels.
Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution.
Virtually onboard and support new Guest Teacher candidates through the hiring process.
Manage data in Google Sheets and applicant tracking systems with high accuracy.
Provide timely, warm communication and create a welcoming environment for candidates.
Kokua solves teacher absences by connecting schools with guest educators. Founded in 2011 by former teachers, they serve nearly 800 schools and were recognized on the Forbes 30 Under 30 list.