New Enterprise Support Lead
Benefits
4w PTO
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Enterprise Customer Support:
- Optimize support framework for specific verticals.
- Build strong relationships with external partners.
- Develop and lead enterprise support programs.
Customer Success & Sales Support:
- Serve as a strategic partner to sales and customer success teams.
- Ensure seamless handoffs between sales, onboarding support, and account management.
- Act as a liaison between enterprise customers and internal leadership.
Requirements:
- Proven track record of managing large-scale support programs.
- Excellent stakeholder management communication and data analysis skills.
- Strong organizational and time management skills.
Oura
Oura's mission is to empower every person to own their inner potential with award-winning products. They have a global community that uses the Oura Ring and its connected app to gain deeper knowledge of their readiness, activity, and sleep quality.