Scaled CSM
Benefits
7w PTO
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What you'll do:
- Own Tier 4 segment of ~100 accounts via pooled model.
- Design proactive plays for adoption, expansion, and retention.
What we look for:
- 2+ years scaled CS or lifecycle marketing experience.
- High agency, programmatic, and technical curiosity.
How we measure success:
- Gross/net revenue retention and feature adoption.
- Proactive coverage and expansion pipeline sourced.
Junction
Junction builds the infrastructure layer for diagnostic healthcare, making patient data accessible and actionable. Backed by YC and top VCs, it's a fast-scaling startup connecting millions, with a mission-driven culture.