Customer Success Manager - Enterprise
Benefits
Unlimited PTO
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Key Responsibilities:
- Develop and execute strategic customer success plans.
- Monitor satisfaction and mitigate churn risks.
- Collaborate cross-functionally with internal teams.
Qualifications:
- 5+ years of experience in Customer Success or Account Management.
- Direct experience or deep understanding of the fitness industry.
- Proven track record of managing and growing large customer accounts.
Additional Information:
- Make life simple, Build for people, Move with purpose, Create lasting communities.
- Global network of talented colleagues.
- Ongoing dedication to Diversity & Inclusion initiatives.
Xplor
Xplor provides cloud-based technology solutions for small and medium-sized businesses, enabling them to manage and grow their businesses. Their platform delivers secure, transparent, fast, and accurate payments. They are unified by their purpose of helping people to succeed.