Source Job

Global 6w PTO

  • Design the quality driver model linking supply behavior to MAVP conversion, retention, and recovery of valuable pairs.
  • Set quality parameters and commercial levers, and validate effects with Analytics.
  • Hand over standards and playbooks to account managers, measuring adoption with guardrails on complaints.

Cohort Analysis

9 jobs similar to Supply Quality & Retention Manager

Jobs ranked by similarity.

Global 7w PTO

  • Own the supply side of a two-sided marketplace, ensuring demand is covered by quality, available supply at sustainable cost.
  • Build supply planning systems and manage supply-demand balance across segments, time slots, and formats.
  • Lead partner support, development, and key partner success while designing partner economics and incentives.

Social Discovery Group develops social entertainment platforms that connect people online across cultures, addressing loneliness and isolation. The company is an international remote team of digital nomads and a two-time 'Great Place to Work' winner.

Europe 6w PTO

  • Design the supply sufficiency model including demand forecast, available quality supply, deficit, partner order, and control.
  • Plan acquisition, activation, retention, and reactivation of partners with ramp-up time to productivity.
  • Maintain the deficit/surplus map, run regular re-planning, and hand over a single order to the run team.

Social Discovery Group (SDG) is a group of social discovery companies that solves problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our international team of digital nomads works remotely from all over the world, and we are a two-time "Great Place to Work" winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

$74,460–$93,440/yr
Canada

  • Own the execution of the Global English quality program across all service lines and partner sites.
  • Hold partner QA teams accountable to performance scorecards and drive improvement plans.
  • Conduct calibration sessions and deliver actionable quality insights to cross-functional teams.

Airbnb is an online marketplace that connects travelers with unique stays and experiences offered by hosts in nearly every country. With over 5 million hosts and 2 billion guest arrivals, Airbnb fosters a culture of belonging, inclusion, and creative innovation.

Global 6w PTO

  • Consult customers on all questions related to our websites.
  • Work timely, speedily, and effectively with customer requests, resolving issues for retention.
  • Promote our websites to customers upon opportunity and maintain high service quality.

Social Discovery Group solves the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. Our international team of digital nomads works remotely worldwide, and we are a two-time "Great Place to Work" winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

Kazakhstan Georgia 7w PTO

  • Track and analyze the User Experience of Key Clients to identify risks and suggest retention methods.
  • Take initiative in enhancing the Customer Journey and developing programs to increase Key Client activity.
  • Cooperate with departments like content, IT, analytics, and support while maintaining clear records of Key Client experiences.

Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions. The international team of digital nomads works remotely from anywhere, and the company is a two-time 'Great Place to Work' winner.

Global 7w PTO

  • Own the end-to-end customer journey, identifying friction points and growth opportunities across the funnel.
  • Dig into data with AI tools, validate insights, and turn them into evidence-backed hypotheses.
  • Build and prioritize the backlog based on value, connecting every initiative to business impact.

Social Discovery Group (SDG) is a group of social discovery companies solving loneliness and disconnection. We have an international remote team and are a two-time Great Place to Work winner (2024–2025) and Top-5 for Work-From-Anywhere.

Canada 7w PTO

  • Own the post-purchase customer journey to help paying users achieve meaningful matches quickly.
  • Improve matching and recommendation relevance through segmentation, personalization, and experimentation.
  • Lead cross-functional delivery with engineers, designers, and data specialists to drive measurable product outcomes.

The company builds innovative social discovery products that help users find meaningful connections. It operates in a globally distributed, remote-first environment with a focus on data-driven product development.

US

  • Lead quality assurance, training, and professional development initiatives for medical management teams.
  • Design and maintain onboarding programs, continuing education, and audit calibration processes.
  • Analyze operational metrics and audit results to drive process improvements and enhance member support.

This partner company specializes in medical management and healthcare operations, providing quality assurance and professional development for client organizations. It operates as a remote-first organization with a culture focused on employee support, continuous improvement, and cross-functional collaboration.

Europe Thailand 6w PTO

  • Develop and execute go-to-market strategies for new and existing products, defining target audiences, positioning, and key messaging.
  • Drive user acquisition, engagement, and retention growth through cross-functional collaboration with product, design, and content teams.
  • Lead competitive and market analysis, optimize marketing funnels and campaigns, manage budgets, and measure performance with clear KPIs.

Social Discovery Group (SDG) creates social discovery products that connect people online, solving loneliness and disconnection. Our remote-first international team works worldwide, and we're a two-time "Great Place to Work" winner (USA & Japan, 2024–2025).