Own the customer lifecycle by managing transitions from onboarding to long-term adoption and revenue growth.
Drive growth and retention through strategic account plans and shared KPIs.
Advocate for customers by collaborating with internal teams to align needs with business strategy.

Qualifications:

5+ years of experience in SaaS customer success and B2B merchant services.
Background in Fintech software solutions, preferably accounts receivable.
Bachelor's Degree in Business, Marketing, Communications, or related field.

Soft Skills:

Customer Obsession: Focus on customer needs above all.
Agility: Adapt to ambiguous challenges and task switching.
Collaboration: Lead change with humility and professionalism.

Versapay

Versapay is a platform that simplifies B2B payments and cash flow management. With over 10,000 customers and $300B+ in payments volume annually, they foster a data-driven and customer-focused culture.

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