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Responsibilities:
- Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status.
- Communicate delays or issues clearly and professionally to both customers and stakeholders.
Qualifications:
- Strong written and verbal communication skills in English.
- Prior experience in customer service or support roles.
- Reliable access to a PC or Mac with strong internet connectivity.
Additional Information:
- Remote work arrangement.
- Support additional operational tasks related to hardware distribution as needed.
- Ability to maintain consistent performance in a fast-paced, high-volume environment.
Google Chrome
An enterprise client is seeking freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication, internal coordination, and resolving delivery-related issues across multiple channels.