Seasonal Technical Customer Service Representative (Bilingual French + English)

About the Role:

• Provide high-quality customer support by handling inbound phone inquiries in both French and English.
• Diagnose, troubleshoot, and resolve technical issues related to software products and services.
• Guide customers step by step through tasks, features, and processes within the tax preparation software.

Requirements:

• Must be authorized to work full-time hours in Canada and be at least 18 years old.
• High school diploma or equivalent; fluency in French and English is required.
• Home office requirements include a hardwired internet connection and a quiet workspace.

Benefits:

• Hourly compensation of CAD $21.20–$22.35 (including bilingual premium) with 40 hours per week.
• All necessary work equipment provided and paid virtual classroom training.
• Opportunities for internal career progression and tenure-based incentives.

Why Apply Through Jobgether:

• AI-powered matching ensures your application is reviewed quickly and fairly.
• Your data is processed securely and shared only with the hiring company.
• Final hiring decisions are made by humans, with AI tools assisting in the process.