Revenue Operations Specialist

Accountabilities:

• Support Revenue Operations activities by ensuring consistent visibility and accuracy of key revenue metrics across CSOps, Pricing, Product Marketing, Finance, and Data teams.
• Analyze recurring revenue performance including MRR, ARR, ACV, NRR, GRR, churn, contraction, and expansion trends across customer segments and cohorts.
• Identify financial risks such as churn, downgrades, contract reductions, and payment-related issues, while proactively flagging revenue leakage.

Requirements:

• Prior experience in Revenue Operations, Customer Success Operations, or similar analytical roles focused on recurring revenue models.
• Strong understanding of SaaS revenue metrics such as MRR, ARR, ACV, churn, expansion, contraction, NRR, and GRR.
• Experience working with CRM platforms, especially HubSpot, including reporting, dashboards, and data extraction.

Benefits:

• 100% remote work with flexibility across Brazil.
• Competitive benefits package including meal and food allowances, health, education, wellness, and home office support benefits.
• Day off on your birthday and additional flexible time-off policies.