Customer Success Manager, Enterprise

Triple Whale

Remote regions

US

Salary range

$120,000–$130,000/yr

Benefits

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What You'll Do:

  • Collaborate with Sales, Solutions Architects, and Support to provide maximum value for clients.
  • Own revenue and renewal forecasting, and implement tailored success plans.
  • Lead client meetings and analyze usage to form accurate forecasts.

What You'll Bring:

  • Previous experience in ecommerce (SaaS preferred).
  • Superb written and verbal communication skills.
  • Detail-oriented, flexible, and thrives in a collaborative team environment.

Our Values:

  • We Are Customer Obsessed: Everything we do creates positive impact for customers.
  • We Move Quickly: Speed is our competitive advantage.
  • We Are Trustworthy: Candor and honest communication drive growth.

Triple Whale

Triple Whale is the complete intelligence platform for ecommerce brands to understand their business performance. With over 50,000 brands and a global team of CSMs, we foster a culture of customer obsession and trust.

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