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Role Overview:
- You will lead customer success operations in a fast-paced, service-focused environment.
- You will oversee rebate and chargeback processes, ensuring accuracy and compliance.
- This is a remote opportunity for a collaborative leader.
Accountabilities:
- Oversee distributor chargeback processing and customer rebate calculations.
- Manage service-level agreements and resolve customer inquiries.
- Provide people leadership and drive process improvements.
Requirements:
- Bachelor's degree in Commerce, Economics, Finance, or related.
- Experience in customer success, rebates, chargebacks, or similar.
- Strong analytical, data-driven, and leadership skills.
Benefits:
- Remote work from Ontario, Canada.
- Competitive salary range CAD $33,000–$55,000.
- Access to mentorship, training, and professional development.
Partner Company
This partner company provides customer success operations, managing rebates and chargebacks for clients. It offers a remote, inclusive culture with a focus on innovation, integrity, and continuous learning.