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What you'll do:
- Support fans through phone, email, and live chat
- Help with tickets, payments, refunds, and event changes
- Document interactions and escalate when needed
Requirements:
- At least two years of customer support experience
- Strong English and a customer-first mindset
- Reliable remote setup and high-speed internet
Compensation:
- $700 per month starting on the live team
- Full-time remote with equipment provided
- Collaborative, growth-oriented culture
SeatGeek
SeatGeek is a live-event ticketing platform that uses technology and a fan-first attitude to modernize how people access events. The company values ownership, transparency, and continuous improvement in a collaborative, fast-moving team environment.