Account Manager (Retention & Expansion)

Omnisend

Remote regions

Global

Benefits

5w PTO

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About Omnisend:

  • We are an email and SMS marketing platform built for ecommerce brands.
  • Our work is rooted in solving real problems that help ecommerce brands grow.
  • We have a culture of trust, transparency, and no drama.

What you'll do:

  • Own a portfolio of merchant accounts and be accountable for their retention, revenue and growth.
  • Monitor account health to spot churn risk early and act before the client decides to leave.
  • Lead save conversations, handle pricing discussions, and close expansion opportunities.

Why this role:

  • Competitive salary and bonus structure starting from $80,000 USD per year.
  • 25 days of PTO annually, flexible working hours, and remote work possibilities.
  • Great company paid health insurance, supplemental benefits, and 401(k) retirement plan with 5% company contribution.

Omnisend

Omnisend is an email and SMS marketing platform built for ecommerce brands. With a team of experienced professionals and over 150,000 customers, we prioritize data-driven decisions and a culture of trust, transparency, and no drama.

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