Customer Success Manager- Secondary Education

Turnitin

Remote regions

US

Salary range

$77,700–$129,500/yr

Benefits

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Key Responsibilities:

  • Own customer retention and growth: Secure renewals and identify opportunities for expansion.
  • Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions.
  • Build trusted relationships: Engage stakeholders across all levels to strengthen advocacy.

Qualifications:

  • 5+ years of experience in Customer Success, Account Management, or a similar client-facing role.
  • Strong ability to build and maintain executive-level relationships within K12 education institutions.
  • Excellent communication, presentation, and storytelling skills.

Total Rewards:

  • generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges.
  • thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
  • experience the intrinsic rewards of unleashing your potential and making a positive impact on global education.

Turnitin

Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They have over 16,000 academic institutions as partners and have a remote-first culture that empowers people to work with purpose.

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