Source Job

• Develop open and effective channels of communication with each named account.
• Nurture and develop strong relationships with C-level execs and key stakeholders.
• Collaborate internally with a dedicated Customer Success Manager.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. It is a global organization with team members in over 35 countries and a remote-first culture that empowers employees and prioritizes well-being.

• Serve as the primary point of contact for an assigned portfolio of college and university partners.
• Own the full renewal cycle - from understanding each partner's evolving needs through negotiation and close.
• Drive strong product adoption and effective usage aligned to each partner's institutional goals.

EdSights is building technology that helps colleges and universities better understand and support their students at scale. They partner with 250+ colleges and universities across the country and are growing quickly, backed by a recent $80M investment from JMI Equity.

• You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion.
• You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows.
• You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling.

MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. They are working towards real social impact.

• Retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management.
• Ensuring that our customers are achieving maximum value from our solutions, driving renewals, expansions, and cross-sells.
• Supporting customers in achieving their goals through GoGuardian’s platform, acting as their trusted advisor and main point of contact throughout the customer journey.

GoGuardian helps build a future where all learners are ready and inspired to solve the world’s greatest challenges with their award-winning system of learning solutions that is purpose-built for K-12. Working with GoGuardian means joining a remote team of diverse, committed, mission-driven employees.

• Manages a portfolio of accounts, ensuring client success and satisfaction.
• Partners closely with customers to understand their pain points and sell the value of the products.
• Provides expert support and advice about products, features, and opportunities, enabling client accounts to grow.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. The company has a diverse community of colleagues unified by a shared desire to make a difference in education and is a global organization with team members in over 35 countries.

• Build and maintain relationships with key district-level decision-makers to introduce Newsela’s suite of products, with a primary focus on our core curriculum.
• Create and maintain a robust pipeline, developing tailored account plans to move prospects through the specialized K-12 sales cycle.
• Meet in-person with numerous district and county leaders to present solutions and secure agreements that implement Newsela's curriculum district-wide

Newsela provides authentic, real-world content from trusted sources, making it instruction-ready for K-12 classrooms. Over 3.3 million teachers and 40 million students use Newsela for personalized and accessible content, aligned to standards, with activities and reporting.

• Own your territory and build a high-velocity sales pipeline with school districts looking for innovative resources.
• Prospect relentlessly—cold calls, emails, networking, referrals—and don’t stop until the deal is closed; create urgency and momentum in every interaction.
• Develop and execute strategic, consultative sales pitches that highlight Varsity Tutors’ full suite of live learning solutions.

Nerdy, the company behind Varsity Tutors, is redrawing the blueprint of learning by fusing real-time human expertise with proprietary generative-AI systems. They recruit technologists and operators who turn ambiguous problems into shipping code and iterate faster than markets move.

• Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
• Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
• Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.

Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.

• Manage a high volume of customers using one-to-many communication strategies.
• Monitor churn risk through behavioral signals and health scores; deploy automated renewal readiness campaigns.
• Identify product-qualified leads and usage-based expansion opportunities, triggering in-app messages and emails.

Optro is a leading audit, risk, ESG, and InfoSec platform used by over 50% of the Fortune 500. They are known for their award-winning technology and customer satisfaction, and have been recognized as one of the fastest-growing tech companies in North America for seven years running.

• Develop relationships with partner practices to drive retention and growth.
• Leverage data and insights to optimize engagement and maximize outcomes.
• Share best practices and enable practices to grow their business using payment plan technology.

Cherry is a fast-growing FinTech company that provides a Buy Now, Pay Later solution for medical practices making healthcare services more accessible. They are backed by investors such as Kleiner Perkins and DCM and they aim to reshape the way patients pay for care.

• Build strong, multi threaded relationships with customer stakeholders
• Lead executive business reviews and create tailored success plans
• Drive platform adoption and customer engagement through consultative guidance

HR Acuity offers state-of-the-art case management software that helps companies deal with issues consistently, equitably, and transparently. They are a fast-paced, high-growth, and innovative company dedicated to continually raising the bar for employee relations.

• Drive retention and growth among assigned group of customers.
• Act as the customer advocate by sharing established best practices.
• Effectively identify and partner with resources across departments based on customer objectives.

iCIMS is a software company. They have a collaborative culture.

• Develop trusted advisor relationships with key stakeholders.
• Ensure customers leverage the solution to achieve full business value.
• Proactively analyze usage, adoption, and value KPIs.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform. They empower organizations to manage and automate complex processes. JAGGAER has 1,300+ global employees and focuses on ensuring customers get full value from their products.

• Lead long-term partnerships with executive stakeholders within assigned accounts, aligning solutions with strategic supply-chain objectives.
• Develop customized success plans that incorporate customer business drivers, define KPIs, and drive time-to-value and renewal readiness.
• Analyze account usage, health, risk and upsell signals; identify and hand off qualified expansion opportunities.

Kinaxis specializes in end-to-end supply chain management solutions, enabling supply chain excellence across industries. They have grown from a team of three engineers in Ottawa to a global organization with over 2000 employees supporting 40,000+ users in 100+ countries.

• Manage a portfolio of 25-40 mid-market accounts, focusing on retention, churn prevention, and growth opportunities.
• Execute the full sales cycle for renewals, upsells, and value-added services within your portfolio.
• Execute strategic nurture campaigns to enhance product adoption and accelerate time to value.

Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their business operations. They focus on helping businesses get paid quickly and securely with their Xplor Pay platform. Xplor has a global network of talented colleagues.

• Own and lead end-to-end sales cycles across a defined territory.
• Design and execute tailored account strategies, navigating extended buying environments.
• Build and sustain trusted relationships with cabinet-level and senior school district leaders.

Goalbook empowers teachers to transform instruction so that ALL students can succeed. They partner with 1,100+ school districts in 48 states, working closely with district and school leaders to create scalable change to instructional practice.

• Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
• Understand each partner's business goals to ensure solutions align with their success.
• Maintain a forward-looking view of each partner's health, identifying risks early.

Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.

• Lead, coach, and hold a team of Customer Success Managers accountable to performance expectations
• Drive customer retention by monitoring churn signals and implementing proactive engagement strategies
• Execute expansion strategies in partnership with go-to-market teams to contribute to NRR targets

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

• Own and build strong, strategic relationships with a dedicated portfolio of customers
• Drive customer renewal and retention, exceeding quarterly Net Dollar Retention (NDR) goals
• Develop innovative strategies to increase customer engagement and product adoption

Athennian increases trust in business by helping legal, finance, and tax teams be transaction and audit-ready through organizing business entity and corporate structure information. They manage over a million business entities to automate workflows for ownership, company secretarial, governance, tax, and compliance.

• Partner with sales and implementation to support smooth onboarding, ongoing training, and adoption of contracted functionality.
• Form deep relationships with customers, serve as a trusted advisor, and ensure ongoing success, engagement, and strategic conversations with key executive stakeholders and decision makers.
• Drive a feedback loop with cross-functional teams by gathering and synthesizing customer inputs to inform product development and prioritize roadmap enhancements.

Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. They are a fast-moving, early-stage team of almost 150 employees that values impact, ownership, and follow-through.