Locums Experience Manager (Temp)

Role Overview:

• This is a fully remote, six-month temporary position focused on delivering exceptional support for locum tenens physicians and advanced practice providers.
• You will act as a trusted point of contact, balancing provider needs with operational and compliance requirements.

Key Responsibilities:

• Identify, investigate, and resolve provider, placement, travel, and payment issues with urgency and professionalism.
• Serve as a liaison between providers and internal teams, including Recruitment, Payroll, and Credentialing.
• Proactively identify potential challenges and coordinate solutions to prevent escalation.

Requirements:

• Bachelor's degree or equivalent experience with significant background in customer service or account management.
• Strong critical-thinking and problem-solving skills, with ability to handle sensitive situations empathetically.
• Excellent communication and organizational skills, capable of managing multiple priorities in a fast-paced environment.

Benefits:

• Free premium medical, dental, life, and vision insurance for eligible employees.
• Generous 401(k) matching and unlimited Discretionary Time Off.
• Company-sponsored virtual events, wellness offerings, and a collaborative culture.