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About Fresh Prints:
- New York-based custom apparel startup empowering student entrepreneurs.
- Dedicated to providing training, capital, and support for school-based businesses.
The Role:
- Customer Experience Associate responsible for multi-channel support.
- Focus on resolving inquiries efficiently while maintaining high service standards.
- Work remotely in a fast-paced, metrics-driven environment.
Key Responsibilities:
- Respond to customer inquiries via email, chat, text, and phone.
- Resolve issues accurately and maintain detailed documentation.
- Collaborate with Sales, Operations, and Production teams.
What We Offer:
- Monthly salary between $550 and $700 base plus night shift allowance.
- 2-month paid sabbatical for long-term contributors.
- Remote work with a supportive team culture.
Fresh Prints
Fresh Prints is a New York-based custom apparel startup that partners with talented student entrepreneurs, providing working capital, training, and support to build businesses at their schools. It is a multi-million dollar business with a focus on empowering young leaders and fostering a collaborative culture.