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Asia Pacific Japan Unlimited PTO

  • Own resource allocation for Professional Services and Education Services delivery teams across APJ.
  • Monitor real-time utilization and allocation health, proactively identifying over-allocation, under-allocation, and emerging conflicts.
  • Analyze sales pipeline signals and delivery backlog to forecast demand and capacity needs 6 to 12 months ahead.

Forecasting Stakeholder Management Workforce Planning

6 jobs similar to CX Resource & Staffing Manager, APJ

Jobs ranked by similarity.

Argentina Colombia Mexico Brazil

  • Taking ownership of team planning for a high-velocity segment of the business through rapid knowledge transfer, then Partnering with Delivery leadership to develop and maintain strategic staffing plans across projects and customers.
  • Owning day-to-day staffing decisions grounded in data, context, and established criteria; partnering with Delivery Directors and Engagement Managers by surfacing recommendations and trade-off options where decisions involve strategic priorities or resource constraints.
  • Executing team planning activities that balance capacity, skills, utilization, and professional development.

Go Nimbly is establishing its first dedicated Team Planning function. Initially, you will take ownership of team planning for our Partner Services portfolio through knowledge transfer from the current owner, with your scope evolving as we integrate these practices organization-wide.

APAC

  • Serve as the regional interlock for the GBS persona, bridging the Global GTM Center of Excellence and regional project organizations.
  • Drive the execution of go-to-market (GTM) strategies for the GBS portfolio tailored to APAC, championing CXO engagement.
  • Ensure operational excellence through regionalized activation and measurable impact.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. It is a global market leader with an intelligent cloud-based platform connecting people, systems, and processes, empowering organizations to find smarter ways to work.

$108,000–$130,500/yr
US Unlimited PTO

  • Lead the development and execution of Workforce Management strategies.
  • Serve as the primary operational owner of WFM tools, driving configuration, optimization, and continuous improvement.
  • Build capacity plans and scenario models to anticipate changes in demand, seasonality, and operational risk.

AG1 is committed to empower people to take ownership of their health by bringing Foundational Nutrition to people around the world. They are dedicated to continuous improvement, leveraging the latest research to deliver a powerful solution for optimal health.

APAC 4w PTO

  • Own the end-to-end customer lifecycle for APAC accounts.
  • Develop and execute success plans that clearly define outcomes.
  • Build and maintain multi-threaded relationships across customer organizations.

Cresta aims to transform customer conversations into a competitive advantage by leveraging the potential of contact centers. They utilize AI and human intelligence to discover insights, automate processes, and empower team members, and are backed by investors like Andreessen Horowitz and Sequoia.

Europe

  • Systematize production timelines and ensure efficient delivery.
  • Manage resources to drive profitability in a SaaS environment.
  • Oversee end-to-end delivery of professional services.

Saas.group is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. They are a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries, rewriting the playbook on SaaS innovation and collaboration.

  • Erstellung und Pflege von Einsatzplänen für ca. 40 Filialen
  • Koordination von Mitarbeitereinsätzen inkl. Urlaubs-, Krankheits- und Vertretungsregelungen
  • Kontinuierliche Optimierung der Planungsprozesse

Wirkaufendeinauto.de is Europe's leading specialist for used car purchases, offering a unique service for the simple and fast sale of used cars. The company operates over 350 branches in 9 European countries and is part of the AUTO1 Group, Europe's leading platform for automotive trading.