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Role Overview:
- This is a student-centered, service-driven operations role focused on academic planning.
- You'll engage with students and families through phone, email, and text.
- Success requires balancing customer service with operational excellence.
Core Responsibilities:
- Create and maintain accurate, compliant student schedules.
- Partner proactively with students and families for guidance.
- Monitor graduation progress and collaborate to resolve challenges.
Essential Duties:
- Serve with professionalism, integrity, and a white-glove mindset.
- Master scheduling rules and graduation requirements.
- Proactively communicate and respond promptly to inquiries.
Qualifications:
- Bachelor's degree in Education, Human Services, or related field required.
- Minimum three years customer service experience required.
- Experience in educational environment required.
Learning Network
Learning Network is a growing, innovative, and customer-centric educational services company. They prioritize service and have a culture of caring for customers and colleagues.