Provide Tier 3 support for diverse network environments including Cisco, Fortinet, Palo Alto, ADTRAN, Juniper, Meraki and HP/Dell switches.
Troubleshoot advanced routing protocols: OSPF, EIGRP, BGP, MPLS, DMVPN and Support SD-WAN platforms (Cisco Viptela, Ecessa, Vergx) and wireless LAN controllers.
Configure and troubleshoot voice services: SIP, PRI, Hosted PBX, TDM/IP interworking, Fax over IP. Collaborate with field techs and ISPs to resolve complex issues.
AireSpring, founded in 2001, provides Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience. They serve over 22,000 enterprise locations worldwide.
Oversee and implement switch provisioning across multiple sites.
Engineer Netscaler to support hosting mission-critical systems and end-user Wi-Fi authentication.
Manage LAN/WAN routing protocols and perform port and network capacity management.
Empower AI provides AI solutions to federal agencies, helping them enhance their workforce's potential. They have three decades of experience and are headquartered in Reston, VA, focusing on Health, Defense, and Civilian missions.
Own technical execution for assigned rollout waves / site groups
Act as primary escalation for troubleshooting and blocker removal
Mentor/guide engineers and ensure adherence to change/control processes
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Monitors and tests network performance and provides network performance statistics and reports
C1 is the foremost, single-source provider of advanced communications and data technology for business. They design, implement, manage and support their customers' every need from end to end. The company empowers their IT and communications technology pros to do what they do best.
Support core network engineering deliverables tied to branch-site deployments and refresh activities
Configure, validate, and troubleshoot core routing/switching components supporting branch connectivity
Partner with leads and wireless/Cradlepoint resources to ensure end-to-end network readiness
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Design, configure, and deploy routed and switched network infrastructures.
Architect and implement secure network segmentation, firewall policies, VPN configurations.
Conduct network and security assessments, identify vulnerabilities, and provide documented remediation recommendations.
AECOM delivers a better world through infrastructure consulting. They are a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals.
Manage end-to-end delivery of managed services projects.
Oversee 80+ concurrent or sequential projects annually.
Collaborate with cross-functional teams, clients, and third-party carriers.
AireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security, known for its outstanding customer service. With 20 years of experience, they serve over 22,000 enterprise locations worldwide and maintain a reputation for integrity and reliability.
Perform strategic planning in conjunction with our clients.
Design and implement network architectures to ensure reliable operation.
Conduct assessments of our clients’ current network states to identify improvements.
Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. Originally founded in Indianapolis in 2008, Resultant now employs more than 450 team members who operate remotely and from offices and hubs around the United States.
Support wireless deployment and operational readiness for branch sites
Troubleshoot wireless connectivity/performance issues and drive resolution
Coordinate with core and lead engineers to ensure end-to-end network stability
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Configure and support Cradlepoint routers for branch connectivity use cases.
Troubleshoot connectivity issues (LTE/5G, routing, tunnel/VPN as applicable, device health).
Support deployment readiness, implementation steps, and post-deployment validation.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Install, implement, and configure various network devices.
Monitor system performance, ensuring availability and reliability.
Atlas Technica focuses on IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they have grown significantly and value ownership, execution, growth, intelligence, and camaraderie.
Troubleshooting connectivity issues between our sensors and backend systems.
Working with client IT teams on 802.1X authentication setups.
Debugging infrastructure issues on the platform side.
Attain, founded in 2018 in Bangalore, serves a global client base of startups, early-stage companies, and SMEs. As the India partner for US-based software company TANGO, Attain supports Tango by providing services in development, implementation, QA, and client support.
Works independently or in teams to manage and maintain the enterprise’s computer, phone, video, and internet networks.
Consults with users to determine system requirements for hardware, software, or system functional specifications.
Creates and updates documentation, including policies, procedures, technical configurations, and customer-facing documents.
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact.
Troubleshoot, isolate and diagnose common problems network/systems problems, either alone or as part of a team
Provide systems support functions for client end systems, which includes design, development, troubleshooting, diagnosis, and problem resolution
EPlus believes technology is a people business and delivers solutions that make a real difference. The team values collaboration, innovation, and extraordinary results and supports communities that nurture them.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.
Design and engineer core transport and IP network infrastructure.
Develop and maintain detailed engineering documentation.
Plan and provision transport and Ethernet circuits.
Brightspeed provides fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management and their vision is to accelerate the upgrade of copper to fiber optic technologies.