Customer Service Representative – Parent Liaison
Benefits
4w PTO
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Responsibilities:
- Provide outstanding customer service over the phone.
- Accurately enter patient registration and schedule appointments.
- Coordinate information between referring physicians, insurance companies, and clinics.
Requirements:
- 1-2 years' customer service or related experience.
- Exceptional communication and phone etiquette.
- Proactive mindset and ability to prioritize.
Benefits:
- Medical, Vision, and Dental Insurance.
- 401k Retirement Plan and Flex Spending Plans.
- 18 Days PTO plus 7 paid Holidays, and Life Insurance.
Cranial Technologies
Cranial Technologies is the only company globally dedicated to researching and treating plagiocephaly (flat head syndrome), with over 500,000 babies successfully treated and a leader in pediatric cranial shaping orthoses. The company also offers EarWell® treatment for infant ear shapes and has over 600,000 successful outcomes, fostering a culture of compassion and efficiency.