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What to expect:
- Level 1: handle customer tickets in Salesforce, written contact with drivers.
- Level 2: resolve complex cases like appeals, owner changes, and data requests.
- Drive process improvements and support the team lead in projects.
What we look for:
- Enrolled in relevant studies for at least one more year.
- Customer care experience ideal, communication skills essential.
- German C2, ideally English B2, with initiative and a cool head.
What we offer:
- Real ownership, trust, and regular feedback from day one.
- Monthly meal allowance and sports club membership.
- Team events, AI tools, and a respectful, diverse culture.
Wemolo
Wemolo builds smart technology for the future of mobility and maintains sustainable relationships with drivers. The team culture emphasizes ownership, trust, and personal growth, with a diverse and respectful work environment.