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What You Will Do:

  • Resolve dental provider inquiries via phone, including claims, eligibility, and benefits.
  • Respond to provider claims processing, timely filing, account receivables, and policy guidelines.
  • Represent Dental Provider Service positively through appropriate telephone techniques and documentation.

What You Bring:

  • Minimum HS Diploma or GED required; at least 1 year customer service experience preferred.
  • Strong verbal and written communication skills, self-motivation, and organizational abilities.
  • Proficient computer skills and ability to navigate multiple systems.

What You Will Get:

  • Starting hourly rate of $20.51 ($40,000/year) with opportunities for growth and annual raises.
  • Daytime hours Monday-Friday 8:30AM-4:30PM, no weekends or holidays.
  • 3 weeks vacation, wellness time, personal days, plus competitive benefits including medical, dental, vision, and 401(k).

Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston, serving 2.8 million members for over 75 years. We are consistently ranked among the nation's best health plans and are dedicated to creating an inclusive, wellness-focused culture that promotes work-life balance.

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