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About the Role:
- Provide inbound customer care for a streaming service.
- Resolve billing issues and troubleshoot technical problems.
Requirements:
- Basic computer and networking knowledge.
- At least 30 wpm typing speed.
- Experience with streaming players or gaming systems.
Benefits:
- Medical, dental, and vision insurance.
- Paid training and PTO.
- Advancement opportunities from within.
Work Environment:
- Fully remote, must have reliable internet connection.
- Quiet, distraction-free home office required.
Sutherland
Sutherland provides customer support solutions for various clients, including a major streaming service. Although employee count is not specified, they emphasize a team environment with internal promotion opportunities.