Serve as primary point of contact for customers with utility service inquiries, resolving issues and guiding solutions.
Complete virtual paid training program while passing weekly tests.
Document interactions accurately and collaborate with other departments to escalate complex problems.
InteLogix is a leading provider of human capital solutions, helping clients navigate health, wealth, and HR. With 19 global centers, they serve 23 million people and their families, fostering a culture of teamwork, integrity, and excellence.
Provide exceptional customer service and act as a brand ambassador for a sports streaming platform.
Assist fans with digital platform issues, educating them on streaming, fantasy accounts, and more.
Use technology tools and resources to resolve inquiries, maintaining knowledge of products and services.
Sutherland is a digital transformation company that has been helping clients achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands across industries, and have been re-certified as a Great Place to Work.
Serve as primary point of contact for clients, managing inbound and outbound communications to resolve inquiries via phone, email, chat, or social media.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
Provide feedback on call issues and upsell when appropriate to ensure a positive customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity with limitless career advancement.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
Provide customer support from home, answering questions and resolving concerns.
Assist with orders, accounts, reservations, or services using multiple computer systems.
Complete required training and follow quality standards before servicing customers.
Sydiera connects remote customer service representatives with flexible opportunities to support established brands. The company is growing its network of independent contractors and values motivated, dependable individuals who enjoy helping people.
Resolve customer inquiries, complaints, and basic technical issues with professionalism and empathy.
Process order entries, changes, warranty requests, and document cases in the CRM system.
Collaborate with Supply Chain and Sales teams to resolve discrepancies and meet performance targets.
Anovia is a trusted support partner specializing in workflow, technical support, and multilingual services for Fortune 500 companies. With over 200 professionals globally, the company fosters a close-knit technical team focused on system reliability and continuous improvement.
Respond to customer inquiries and provide accurate information and assistance.
Troubleshoot basic customer issues and process customer requests.
Navigate multiple computer applications while maintaining accurate documentation.
Rooted Talent Solutions is building a professional network of remote customer-service representatives focused on creating positive customer experiences. They are seeking dependable, technology-comfortable individuals to work independently in a remote environment.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Respond to incoming customer calls and address their questions with exceptional service.
Manage customer inquiries, process payments, and educate on products and services.
Keep customer accounts accurate and up-to-date while maintaining high-quality support.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company is values-driven and fosters an inclusive culture where employees can thrive.
Provide friendly, professional, and timely support to customers via phone using HONK's proprietary technology.
Listen to customer needs, build rapport, and provide tailored solutions while monitoring service requests through completion.
Communicate clearly about service expectations, think creatively, and take ownership to ensure a positive customer experience.
HONK is transforming the towing and roadside assistance industry with high customer satisfaction and digital innovation. As a remote-first company, we are a diverse team committed to inclusivity and collaboration.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Serve as primary point of contact for clients, managing inbound and outbound communications with professionalism.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Utilize web-based tools to efficiently resolve inquiries and ensure seamless customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP is a force for good in communities and for clients.
Handle customer inquiries through phone, email, chat, and other channels.
Understand customer questions and provide appropriate assistance.
Record interactions accurately and follow up on outstanding matters.
Consumer Links is a customer service provider that connects customers with businesses. They are a team-focused company that values reliability and service.
Interact directly with customers via phone to understand their needs and provide immediate solutions.
Analyze customer issues and build rapport to deliver tailored assistance and exceed satisfaction expectations.
Handle high-volume calls with composure and think creatively to resolve unprecedented problems.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and rewarding proven performers.
Provide friendly, professional, and timely support to customers via phone.
Use proprietary technology to connect customers with service providers.
Assess customer needs, build rapport, and deliver tailored solutions.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and collaboration.
Assist clients with booking, updating, and managing hotel reservations.
Provide details on amenities, pricing, and availability via phone, email, and messaging.
Maintain accurate records and ensure exceptional customer service from your home office.
They provide hotel reservation services for clients, helping them book and manage accommodations. The company has a supportive team culture and offers flexible remote work opportunities.
Answer incoming calls, messages, and general inquiries.
Provide basic information and assistance to customers.
Direct calls and requests to the appropriate team or location.
Bilgewater Group is a Chicago-based diversified services company with two core divisions: food service and care. Founded in 2003, the company operates a network of quick-service and counter-service locations across the Chicagoland area, serving thousands of customers daily.
Coordinate field operations and manage technician schedules to ensure timely service resolution.
Monitor technician availability, assign jobs, and respond to priority alarms and escalations.
Communicate ETA updates to internal teams and customers, and document job status in tracking systems.
Qualfon delivers engaging interactions and positive experiences, aiming to help people pursue their total vocation. The company focuses on creating job opportunities and being a partner of choice for clients.
Execute all core responsibilities of a Care Specialist, managing billing processes and ensuring accuracy.
Provide real-time chat support to team members, offering prompt guidance to resolve issues.
Handle and resolve tickets, complaints, and corporate escalations with professionalism and urgency.
Cable One is a telecommunications company that provides internet, cable TV, and phone services to customers across the United States. The company is an award-winning organization with a focus on diversity, inclusion, and community support, offering a collaborative work environment and opportunities for advancement.
Assist customers with troubleshooting, warranty questions, and product concerns through inbound interactions.
Diagnose issues by gathering information, identifying root causes, and recommending effective solutions.
Navigate multiple systems simultaneously to research and resolve issues while maintaining accurate documentation.
Fortune Brands Innovations is an industry-leading home, security and digital products company with a portfolio of trusted brands including Moen, Therma-Tru, and Master Lock. It is a large publicly traded company that emphasizes strong brands, great people, and disciplined execution, putting customers first.