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What will you be doing:
- Maintain excellent quality standards for client programs and adhere to program scripts and guidelines.
- Accurately collect information required by individual programs and correctly capture in specific program databases.
- Exhibit effective communication and tele-management skills, conversing empathetically and facilitating understanding of medical terminology.
- Adhere to all company policies and Standard Operating Procedures, safeguarding patient privacy under HIPAA.
What do you need for this position:
- High School Diploma or equivalent work-related experience.
- Excellent verbal, written and listening communication skills.
- Competency with computer keyboard and mouse; pleasant telephone manner.
- Stable, reliable high speed home internet and a designated quiet home office space.
Why You’ll Love Working Here:
- Competitive pay of $19.50/hr with comprehensive benefits including medical, dental, vision, 401(k) match, and paid maternity and paternity leave.
- Recognition programs and continuous growth opportunities in a collaborative culture.
- Company-paid holidays and accrued paid time off to rest and recharge.
Inizio Engage
Inizio Engage is a strategic healthcare engagement partner that helps clients improve treatment outcomes by reimagining how they engage with patients, payers, and providers. With over 7,000 experts worldwide, the company fosters a collaborative culture and has been recognized as a Best Place to Work.