Borrower Support Specialist

Zippy

Remote regions

US

Benefits

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Role Overview:

  • Act as the primary liaison for borrowers, offering guidance and support from application to closing.
  • Ensure consistent, empathetic communication to foster positive relationships and trust.

Qualifications:

  • Strong customer service and relationship-building skills.
  • Excellent verbal and written communication abilities.
  • Problem-solving and conflict-resolution expertise.

What We Offer:

  • Competitive compensation with equity and annual bonus potential.
  • Comprehensive health coverage including medical, dental, and vision.
  • Generous PTO and wellbeing programs to support work-life balance.

Zippy

Zippy specializes in providing fast, fully online loans for manufactured homes. The remote-first team, backed by institutional investors, offers competitive compensation and a culture focused on finance happiness.

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