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Key Responsibilities:
- Lead and mentor a remote team of Field Service Engineers, ensuring SLA adherence and regulatory compliance.
- Conduct quarterly field visits to coach FSEs, assess performance, and drive continuous improvement.
Qualifications:
- Bachelor's degree in engineering or equivalent experience; 5+ years in medical device field service.
- Proven leadership in managing remote teams and strong Salesforce, MS Office, and ERP skills.
About Outset:
- Pioneering dialysis technology that reduces cost and complexity, FDA-cleared across care settings.
- Culture of innovation, collaboration, and a commitment to transforming patient lives.
Outset Medical
Outset Medical develops the Tablo Hemodialysis System, a first-of-its-kind technology to reduce the cost and complexity of dialysis. They are a trailblazing medical device company with a culture centered on progress, high-performing teams, and transformative opportunities.