Do you want to join a dynamic, creative team? Samsara's Customer & Partner Education team is looking for a trainer to help scale our reach and customer support globally.
As a Sr. Technical Trainer focused on our Scale segment, you'll help thousands of customers derive immediate value from our connected operations platform.
You'll guide customers through structured learning journeys, make complex platform concepts accessible and actionable, and ensure success across transportation, construction, field services, and other industries.

In this role, you will:

Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys from onboarding through advanced product adoption.
Produce new and leverage existing training materials in accordance with team standards and brand guidelines; adapt to product changes and audience needs.
Proactively leverage in-house and external tools and platforms to optimize training delivery, and manage all live session logistics.

Minimum requirements:

Excellent communication, presentation, and facilitation skills; you make complex platform concepts clear and compelling for large, diverse audiences.
Demonstrated experience delivering at-scale programs and live webinars or vILT to external audiences.
3–4 years of experience teaching or delivering training, with at least 1 year in a one-to-many or scaled delivery model.

An ideal candidate also has:

Familiarity with webinar and virtual classroom platforms and tools.
Experience with LMS and Community platforms, and customer education content development tools.
Background in SaaS product training.

Samsara

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved operations. As a recently public company, we are building for the long term and our team is shaping an exciting array of product solutions.

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