Develop, test, and deliver NICE CXone AI software platform.
Implement NICE Proactive AI Agent, Cognigy and Omilia software.
Enhance and improve software written in CXone Studio, C#, ASP.NET, and Java Script.
TTEC Digital pioneers engagement and growth solutions. They have over 1,800 employees and focus on employee experience, as evidenced by their Great Place To Work 2024-2025 certification.
Serve as a subject‑matter expert for RingCentral and NICE CXone, including platform architecture, call routing, and advanced feature configuration.
Design, build, and maintain API integrations between RingCentral, NICE CXone, and Salesforce, including custom REST/API development.
Troubleshoot and resolve complex issues spanning telecom platforms, contact center systems, CRM integrations, and customer journeys.
BHG Financial provides financial solutions. They have an award-winning culture centered around transforming talented employees into effective business leaders. They are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success.
Planning and executing upgrade and migration activities for Cisco Contact Center environments.
Designing, building, and deploying Webex Contact Center (WxCC) solutions, including call flow development.
Troubleshooting and debugging complex environment issues during upgrades or deployment phases.
Burwood Group is a technology consulting firm that helps organizations turn technology into meaningful business outcomes. Founded in 1997, they have grown into a nationwide team of experts committed to making a real difference and believe in ownership, collaboration, and growth.
Serve as the primary technical point of contact for customers and internal stakeholders on cloud contact center solutions
Design and deliver end-to-end solutions, including discovery workshops, requirements gathering, and technical design documentation
Analyze business and technical requirements to define scalable and efficient architectures
Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25%.
Act as the primary technical point of contact, providing consultancy on Genesys solutions.
Design and deliver advanced end-to-end technical solutions for Genesys Cloud delivery projects.
Take ownership of establishing and maintaining the technical architecture for Genesys solutions.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. We support digital transformation for some of the world's largest enterprises, with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.
Responsible for design, development, administration, and continuous improvement of our enterprise platform, ServiceNow.
Develop and design creative ServiceNow technical solutions to complex problems and provide detailed specifications for those proposed solutions.
Collaborate with application teams to design and implement data interfaces with other enterprise application systems.
Vericast is a financial institution (FI) performance partner. They help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people.