Serve as the primary technical point of contact for customers and internal stakeholders on cloud contact center solutions
Design and deliver end-to-end solutions, including discovery workshops, requirements gathering, and technical design documentation
Analyze business and technical requirements to define scalable and efficient architectures
Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25%.
Act as the primary technical point of contact, providing consultancy on Genesys solutions.
Design and deliver advanced end-to-end technical solutions for Genesys Cloud delivery projects.
Take ownership of establishing and maintaining the technical architecture for Genesys solutions.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. We support digital transformation for some of the world's largest enterprises, with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.
Coordinate release planning, development, testing, and deployment of IVR enhancements.
Design and build call flows and integrate backend systems using APIs.
Provide technical support and troubleshooting assistance when scripting issues arise.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, with an annual growth rate exceeding 25%, and they have a values-driven organization with a culture of Relentless Performance.
Deliver technical support for Cisco Enterprise Collaboration System and provide subject matter expertise on system integrations.
Mentor and assist in the management, testing, implementation, and deployment of new and existing technologies as it pertains to Cisco Collaboration products.
Enhance or innovate more effective tools, automations, and processes that will assist the engineering community to more effectively solve customer problems faster.
EPlus believes technology is a people business. Their team is passionate, skilled, and driven to deliver solutions. They value collaboration, innovation, and extraordinary results.
Develop, test, and deliver NICE CXone AI software platform.
Implement NICE Proactive AI Agent, Cognigy and Omilia software.
Enhance and improve software written in CXone Studio, C#, ASP.NET, and Java Script.
TTEC Digital pioneers engagement and growth solutions. They have over 1,800 employees and focus on employee experience, as evidenced by their Great Place To Work 2024-2025 certification.
Support discovery phases to understand client contact centre operations, processes, and technology.
Contribute to the design of future-state operating models and service improvements.
Assist in building simple business cases and benefits models.
TTEC Digital coaches clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee first process. They provide a place where employees know they can thrive.
Translate clinical workflow requirements into technical specifications and Cerner Command Language (CCL) scripts for data extraction and reporting.
Design, develop, and optimize CCL scripts while performing complex data extraction and validation from Cerner Millennium Oracle databases.
Serve as a liaison between clinical stakeholders and technical teams to support EHR modernization, data migration, and legacy system retirement efforts.
ASSYST provides staff augmentation and consulting services for technology projects, often in the healthcare sector. The company is an equal opportunity employer focused on finding qualified talent for client initiatives.
Serve as a subject‑matter expert for RingCentral and NICE CXone, including platform architecture, call routing, and advanced feature configuration.
Design, build, and maintain API integrations between RingCentral, NICE CXone, and Salesforce, including custom REST/API development.
Troubleshoot and resolve complex issues spanning telecom platforms, contact center systems, CRM integrations, and customer journeys.
BHG Financial provides financial solutions. They have an award-winning culture centered around transforming talented employees into effective business leaders. They are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success.