Customer Support Representative

Responsibilities:

• Deliver an exceptional customer experience by responding to inquiries via phone, chat, and email.
• Resolve customer issues efficiently across all Rev services, ensuring timely and accurate solutions.
• Review and process incoming orders for Rev’s various service offerings.

Qualifications:

• 1+ years of experience in customer support, sales, or a related customer-facing role.
• Strong technical aptitude with confidence troubleshooting basic technical issues.
• Exceptional written and verbal communication skills with keen attention to detail.

Schedule Requirements:

• Full-time candidates who can work 40 hours per week.
• Role may require evening availability, with shifts primarily supporting Eastern Time (ET) and Central Time (CT) business hours.