Contact Center Specialist Financial Aid (Remote)
Benefits
4w paternity
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Responsibilities:
- Handle high-volume inbound and outbound calls.
- Respond to student questions.
- Provide clear guidance on scheduling appointments.
Qualifications:
- Must have a High school diploma or GED.
- One year of customer service or call center experience preferred.
- Familiarity with CRM systems required.
Skills:
- Ability to use good judgment, problem-solving and decision-making skills.
- Ability to maintain confidentiality.
- Ability to work in a fast-paced environment.
Universal Technical Institute
Universal Technical Institute has 60 years of experience and is trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. They care about making a change in the lives of their employees and students, expanding reach and increasing impact, one life at a time.