Grow and manage a distributed cloud-based VoIP platform
Optimize and troubleshoot FreeSWITCH and Kamailio configurations for performance, resiliency, and reliability
Design, build, test, deploy, and maintain services that support the voice platform
We are on a mission to elevate the patient experience by giving healthcare practices the tools they need to run efficiently and connect with patients. With 40,000+ customers and growing, our all-in-one platform supports scheduling, payments, communication, and reviews, helping healthcare professionals focus on patient care.
Lead investigation and resolution of complex technical issues escalated from Tier 1 and Tier 2 support teams.
Act as primary technical owner for high-priority customer escalations, coordinating across Engineering, Product, and Infrastructure.
Mentor and coach Technical Support Engineers, drive continuous improvement in support processes and documentation.
Talkdesk is a customer experience automation company that pioneers AI-first solutions for contact centers. They have a global team of innovators and have been recognized as a Leader in Gartner Magic Quadrant and Forbes Cloud 100.
Own features end-to-end from design to production on a platform relied on by thousands of businesses.
Influence architecture, collaborate with product and design, and ensure VoIP system reliability.
Invest in the team by sharing knowledge, reviewing code, and raising collective standards.
Podium provides AI employees to local businesses that turn every conversation into revenue. With over 60,000 customers and 10,000 AI employees, they have a culture of high standards and growth.
Work directly with customer engineering teams to design and implement real-time applications on the LiveKit platform.
Architect scalable solutions for voice AI and developer platforms, building prototypes and reference implementations.
Debug production issues, lead technical workshops, and translate customer needs into product improvements.
LiveKit builds infrastructure for the agentic era of computing, enabling developers to build, test, deploy, and scale AI agents in production. Founded in 2021, the company powers voice and agentic AI for leading enterprises like OpenAI, Salesforce, and Meta, with a focus on innovation and collaboration.
Work alongside Account Executives to strategize and plan for deal success through the pre-sales process.
Lead technical discovery sessions to understand customer needs and articulate Twilio's solutions.
Build and present complex product demos to showcase Twilio Communications Products.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work with a strong culture of connection and global inclusion, fostering a vibrant and diverse team.
You will configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect flows, queues, routing strategies, and workforce engagement components.
You will perform detailed technical analysis, requirements gathering, and solution validation for customer environments.
You will troubleshoot and resolve complex issues related to telephony, SIP, routing logic, APIs, and platform performance.
NWN is an AI-powered technology solutions provider for North America's public and private organizations. The company has over 1,000 experts and a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
Provide deep technical expertise in backend development, code reviews, and architectural discussions.
Design, develop, test, and deploy backend software solutions using Node.js and Java.
Architect and optimize relational database schemas for high performance and data integrity.
Sutherland combines artificial intelligence, automation, cloud engineering, and advanced analytics to drive digital transformation for iconic brands worldwide. With over 200 unique inventions and a focus on digital chemistry, they deliver measurable results through a seamless 'as a service' model.