Own features end-to-end from design to production on a platform relied on by thousands of businesses.
Influence architecture, collaborate with product and design, and ensure VoIP system reliability.
Invest in the team by sharing knowledge, reviewing code, and raising collective standards.
Podium provides AI employees to local businesses that turn every conversation into revenue. With over 60,000 customers and 10,000 AI employees, they have a culture of high standards and growth.
Lead investigation and resolution of complex technical issues escalated from Tier 1 and Tier 2 support teams.
Act as primary technical owner for high-priority customer escalations, coordinating across Engineering, Product, and Infrastructure.
Mentor and coach Technical Support Engineers, drive continuous improvement in support processes and documentation.
Talkdesk is a customer experience automation company that pioneers AI-first solutions for contact centers. They have a global team of innovators and have been recognized as a Leader in Gartner Magic Quadrant and Forbes Cloud 100.
Work directly with customer engineering teams to design and implement real-time applications on the LiveKit platform.
Architect scalable solutions for voice AI and developer platforms, building prototypes and reference implementations.
Debug production issues, lead technical workshops, and translate customer needs into product improvements.
LiveKit builds infrastructure for the agentic era of computing, enabling developers to build, test, deploy, and scale AI agents in production. Founded in 2021, the company powers voice and agentic AI for leading enterprises like OpenAI, Salesforce, and Meta, with a focus on innovation and collaboration.
You will configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect flows, queues, routing strategies, and workforce engagement components.
You will perform detailed technical analysis, requirements gathering, and solution validation for customer environments.
You will troubleshoot and resolve complex issues related to telephony, SIP, routing logic, APIs, and platform performance.
NWN is an AI-powered technology solutions provider for North America's public and private organizations. The company has over 1,000 experts and a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
Drive innovation by conducting independent R&D to solve complex telephony challenges.
Build and optimize scalable telephony applications using Freeswitch and Lua.
Troubleshoot and resolve complex issues to ensure seamless and reliable communication.
Netrix Global provides the people, processes, and technology needed to run modern, data-driven businesses that are always on and always secure. They are consistently ranked in the CRN VAR500 and foster a values-driven culture focused on ownership, teamwork, and making an impact.
Work alongside Account Executives to strategize and plan for deal success through the pre-sales process.
Lead technical discovery sessions to understand customer needs and articulate Twilio's solutions.
Build and present complex product demos to showcase Twilio Communications Products.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work with a strong culture of connection and global inclusion, fostering a vibrant and diverse team.
You will partner with engineering leadership to evolve foundational architecture for a cloud-native, event-driven telecom platform.
You will own developer experience, building tooling, CI pipeline performance, and dependency management across a shared monorepo.
You will develop and manage a small team of senior engineers, championing AI-first development practices and establishing engineering standards.
Wavelo is a SaaS business that modernizes software for telecom providers, helping them scale operations and improve customer experience. As part of Tucows, one of the world's largest Internet services companies, it embraces a people-first philosophy with a remote-first culture.
Design, build, and scale cloud infrastructure for real-time and WebRTC-based applications, including LiveKit environments.
Implement and maintain CI/CD pipelines, infrastructure as code, and automated deployment workflows.
Manage containerized environments using Docker and Kubernetes, ensuring scalability and operational efficiency.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The company operates as a fully remote, fast-paced, and internationally distributed team.
Design and build customer-facing mobile applications using React Native or native iOS/Android.
Own architectural decisions across the full stack, including cloud infrastructure, scalability, and data pipelines.
Collaborate with the founding team to shape product direction and establish engineering best practices.
Neon allows users to earn money by securely selling their anonymized data. They are a startup backed by Lightspeed, Upper90, and Upfront Ventures, with a small, entrepreneurial team.
Lead technical engagements end-to-end, scoping solution architecture in POC workshops and designing production-grade systems.
Write and ship production code (Python, TypeScript, Node) directly in customer codebases, working as a hands-on contributor.
Evangelize Twilio within B2B builder communities by driving net new POCs and demos that bring architectures to life.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work and a strong culture of connection and global inclusion, offering a vibrant team environment.
Troubleshoot and optimize call routing, IVR flows, and voice/digital channels.
Manage ACD platforms (preferably Avaya) and ensure high availability of contact center operations.
Collaborate with network teams and business stakeholders to resolve technical issues and maintain service levels.
Allwyn Corp is a technology company specializing in call center and contact center solutions. The company operates a 24x7 support environment and values teamwork and clear communication.