Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close.
Lead technical discovery, deliver demos, and design solution architectures using Telnyx products.
Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, and AI.
Telnyx builds global connectivity solutions including a private multi-cloud IP network and APIs for seamless interconnection. The company is financially stable and profitable, fostering a culture of continuous learning and growth.
Design, configure, and maintain Cisco Webex UC environments including Webex Calling, Contact Center, and Connect using Control Hub.
Provide Tier 3 escalation support for complex troubleshooting across call quality, connectivity, provisioning, and system integration issues.
Mentor junior engineers and contribute to UC strategy, roadmap development, and continuous service improvement.
Jobgether is a platform that uses AI-powered matching to connect candidates with jobs. They operate with a small team focused on streamlining the hiring process through technology.
Design and build scalable AI-powered solutions on Genesys Cloud, including Agentic AI platforms and industry-specific accelerators.
Provide technical leadership across architecture, development, and delivery, collaborating with Product, Engineering, and Customer teams.
Drive adoption of advanced AI frameworks like LangGraph, CrewAI, and RAG architectures to solve real-world enterprise challenges.
Genesys provides AI-powered customer experience solutions that transform customer and employee interactions globally. As a large organization, they foster a culture of innovation and collaboration, offering development opportunities and flexible work options.
Lead migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect.
Design and implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services.
Develop custom widgets and integrate with CRM platforms like Salesforce and ServiceNow.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1000 full-time professionals and a 99% project success rate, they have a culture of Relentless Performance and operate in 25 countries across 5 continents.
Responsible for net new customer acquisition and closing deals within Self Service accounts.
Work with customers to understand business and technical requirements and design solutions using Twilio's communications API platform.
Collaborate cross-functionally with Sales Development, Marketing, Product, Engineering, and Support teams.
Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses. The company is remote-first with a strong culture of connection and global inclusion, employing thousands worldwide.
Leverage expertise in CX, call center infrastructure, and automation to deliver AI solutions to enterprise contact centers.
Design, build, and deploy applications using Cresta SDKs, libraries, and APIs integrated with chat or phone platforms.
Collaborate with Customer Success and engineering teams to remove technical barriers and drive value for customers.
Cresta provides an AI platform that optimizes customer experience through conversational agents, real-time augmentation, and conversation intelligence. Having raised over $270 million from top investors like a16z, Greylock, and Sequoia, the company fosters an innovative culture led by AI experts from Stanford and Google.
Lead discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio.
Deliver customized, high-impact demos and presentations that paint a vision of exceptional customer experience.
Design and execute proof-of-value demonstrations that accelerate deal velocity and demonstrate real-world value.
NiCE delivers AI-first customer experience platforms, combining Generative and Conversational AI to power Agentic AI for enterprise brands. With over 8,500 employees across 30+ countries, NiCE serves 25,000+ global businesses including 85 of the Fortune 100, and is an innovation powerhouse in AI and cloud.
Architect and build scalable Agentic AI solutions on the Genesys Cloud platform.
Collaborate with product, engineering, and strategic customers to drive AI innovation.
Develop reusable solution accelerators and industry-specific AI capabilities.
Genesys provides AI-powered customer experience and contact center solutions on its Genesys Cloud platform. It is a large, global company with a collaborative culture focused on innovation.
Own the full VoiceAI product strategy, roadmap, and execution, including inbound and outbound calling, agent setup, and workflow integrations.
Drive product quality, reliability, and monetization across call latency, conversation quality, and CRM integration.
Partner with engineering, design, marketing, and support teams to ensure customer success and measurable business outcomes.
HighLevel is an AI-powered business operating system that provides agencies, entrepreneurs, and SMBs with the infrastructure to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Lead and grow a team of contact center architects, developers, and consultants for Amazon Connect transformations.
Serve as strategic advisor for customers' contact center modernization, guiding migrations from legacy platforms.
Oversee solution delivery, ensuring quality, scalability, and security while contributing to practice growth.
NeuraFlash, Part of Accenture, redefines business through AI and technologies like Agentforce, integrating Salesforce Einstein and Amazon Connect to revolutionize customer experiences. As a trusted leader with Salesforce's #1 partner for Agentforce, we foster a culture of collaboration, innovation, and celebration among a remote and hybrid team.
Design, build, and scale cloud infrastructure for real-time and WebRTC-based applications, including LiveKit environments.
Implement and maintain CI/CD pipelines, infrastructure as code, and automated deployment workflows.
Manage containerized environments using Docker and Kubernetes, ensuring scalability and operational efficiency.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The company operates as a fully remote, fast-paced, and internationally distributed team.
Ensure customer network environment compatibility with UCC products and onboard accounts within SLAs.
Lead technical troubleshooting and integration of products into client environments, including PBX and API automation.
Maintain close customer relationships and collaborate with the team while developing professional and technical skills.
GoTo delivers cloud communications and IT solutions that enable secure connections, collaboration, and flexibility. They are a global company committed to inclusivity, continuous learning, and a customer-obsessed culture, with a focus on simplifying and automating technology.
Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing strategies to deliver scalable customer engagement solutions.
Integrate AWS Lambda, DynamoDB, S3, and other services with CRM platforms, third-party APIs, and conversational AI like Google Dialogflow CX.
Collaborate with cross-functional teams and support CI/CD automation using Terraform, CloudFormation, and version control tools.
Miratech is a global IT services and consulting company that partners with enterprises and startups to drive digital transformation. With nearly 1000 full-time professionals operating in 25 countries across 5 continents, the company boasts a 99% project success rate and over 25% annual growth, fostering a culture of relentless performance and innovation.
Own and grow a portfolio of channel partners to drive SMB deal volume for FluentStream, including recruiting and activating partners.
Lead partner-sourced opportunities through the full sales cycle and collaborate with Marketing on co-marketing campaigns.
Leverage AI tools for partner research and enablement, and accurately forecast bookings using Salesforce.
Ooma provides cloud-based communication solutions for businesses and homes, including VoIP phone services and smart home security. FluentStream, a fast-growing subsidiary, focuses on SMB communication solutions, and the company values competitive pricing and teamwork.
Drive net new customer acquisition and close deals within Self Service accounts.
Understand customer business and technical requirements to design solutions using Twilio's communications API platform.
Collaborate cross-functionally with Sales Development, Marketing, Product, Engineering, and Support teams to address customer needs.
Twilio is shaping the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. As a remote-first company, they foster a strong culture of connection and global inclusion, with a diverse team making a global impact.
Own the complete user journey for Twilio Voice products, translating complex telecom abstractions into clean, logical developer experiences.
Drive cross-channel coherence and formulate systems architecture for omnichannel observability and configuration.
Uphold craft excellence and partner with product, engineering, and design leaders to build shared roadmaps.
Twilio is shaping the future of communications, empowering millions of developers and hundreds of thousands of businesses globally to build personalized customer experiences. We are a remote-first company with a strong culture of connection and global inclusion.
Drive new revenue by managing entire sales cycles for net new customer acquisition in the social impact and non-profit sector.
Understand customer business and technical requirements to design solutions using Twilio's communications API platform.
Collaborate with cross-functional teams and maintain an accurate sales pipeline using Salesforce.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company fosters a remote-first culture with a strong emphasis on connection, global inclusion, and diverse experiences.
Lead a team of Product Managers to define and develop the next generation of cloud infrastructure platform and automations.
Drive product roadmap and deliver innovation by collaborating closely with various product lines and teams.
Interface with internal departments to deliver highly reliable and easy-to-use solutions that enhance business efficiency.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. It is a large company with an AI-native culture where technology and talent are unstoppable together.
Lead a team of Technical Support Engineers in India to deliver exceptional customer experiences for Twilio's Voice Segment Platform Applications.
Ensure operational excellence by meeting KPIs, managing escalations, and driving process improvements.
Foster team growth through coaching, performance management, and cross-functional collaboration.
Twilio delivers innovative communications solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. The company fosters a remote-first culture with a strong emphasis on connection and global inclusion.
Be the subject matter expert in AWS and Amazon Connect-based solutions during customer conversations.
Design innovative solutions based on customer needs and lead technical discovery in the sales cycle.
Contribute to and leverage TTEC's Solution Frameworks while building relationships with AWS and partner Solution Architects.
TTEC Digital pioneers customer experience solutions using technology, with over 1,800 employees. They value employee growth and have been certified as a Great Place to Work for 2024-2025.