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Latin America

  • Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close.
  • Lead technical discovery, deliver demos, and design solution architectures using Telnyx products.
  • Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, and AI.

VoIP SIP Cloud APIs Networking

20 jobs similar to Solutions Engineer, LATAM (Remote)

Jobs ranked by similarity.

Mexico

  • Develop and execute our Country strategy, including sales, customer delivery, KPI setting and hiring.
  • Design the optimal pipeline to reach our ambitious sales targets in the B2B side; lead interactions with the top 30 strategic accounts in the market.
  • Hire the founding country team responsible for sales and implementations; define event priorities and where to invest for brand awareness.

ElevenLabs is an AI research and product company transforming how we interact with technology. They launched in January 2023 with the first human-like AI voice model. They serve millions of users and thousands of businesses; their investors include Andreessen Horowitz, ICONIQ Growth and Sequoia.

UK

  • Partner with Account Executives to execute pre-sales activities including opportunity qualification and demonstrations.
  • Help customers achieve success by leading the technical sale and recommending best-practice solutions.
  • Establish yourself as a trusted advisor by leading technical discovery and presenting innovative solutions.

Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. With a remote-first culture and global inclusion, we empower millions of developers worldwide.

Australia

  • Responsible for net new customer acquisition and closing deals within Self Service accounts.
  • Work with customers to understand business and technical requirements and design solutions using Twilio's communications API platform.
  • Collaborate cross-functionally with Sales Development, Marketing, Product, Engineering, and Support teams.

Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses. The company is remote-first with a strong culture of connection and global inclusion, employing thousands worldwide.

United States Canada

  • Leverage expertise in CX, call center infrastructure, and automation to deliver AI solutions to enterprise contact centers.
  • Design, build, and deploy applications using Cresta SDKs, libraries, and APIs integrated with chat or phone platforms.
  • Collaborate with Customer Success and engineering teams to remove technical barriers and drive value for customers.

Cresta provides an AI platform that optimizes customer experience through conversational agents, real-time augmentation, and conversation intelligence. Having raised over $270 million from top investors like a16z, Greylock, and Sequoia, the company fosters an innovative culture led by AI experts from Stanford and Google.

Brazil

  • Ensure customer network environment compatibility with UCC products and onboard accounts within SLAs.
  • Lead technical troubleshooting and integration of products into client environments, including PBX and API automation.
  • Maintain close customer relationships and collaborate with the team while developing professional and technical skills.

GoTo delivers cloud communications and IT solutions that enable secure connections, collaboration, and flexibility. They are a global company committed to inclusivity, continuous learning, and a customer-obsessed culture, with a focus on simplifying and automating technology.

US

  • Drive net new customer acquisition and close deals within Self Service accounts.
  • Understand customer business and technical requirements to design solutions using Twilio's communications API platform.
  • Collaborate cross-functionally with Sales Development, Marketing, Product, Engineering, and Support teams to address customer needs.

Twilio is shaping the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. As a remote-first company, they foster a strong culture of connection and global inclusion, with a diverse team making a global impact.

$25–$45/hr
Global

  • Manage and collaborate with customers to support complex SIP integrations.
  • Investigate and debug call failures via PCAP analysis and SIP traces.
  • Act as the primary technical point of contact for enterprise clients post-onboarding.

Retell AI is using first principles to reimagine the call center with cutting-edge voice AI. They have scaled to $60M ARR with a team of 40 people and are looking for ambitious builders who want to tackle hard technical problems.

Singapore Unlimited PTO 26w maternity 26w paternity

  • Act as the pioneering technical voice for Tailscale in APAC, cultivating market presence and defining regional technical execution strategies.
  • Partner closely with AEs to identify, qualify, design, and close new commercial opportunities, managing the regional pipeline to exceed quota outcomes.
  • Lead discovery workshops, deliver tailor-made product demonstrations, and manage technical POCs that resolve technical objections and shorten sales cycles.

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

US

  • Drive new revenue by managing entire sales cycles for net new customer acquisition in the social impact and non-profit sector.
  • Understand customer business and technical requirements to design solutions using Twilio's communications API platform.
  • Collaborate with cross-functional teams and maintain an accurate sales pipeline using Salesforce.

Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company fosters a remote-first culture with a strong emphasis on connection, global inclusion, and diverse experiences.

South America

  • Develop and manage commercial relationships with Mobile Operators across LATAM, with primary focus on Brazil.
  • Promote and sell Proximus Global’s portfolio of International Roaming and International Carrier Services Business.
  • Identify new business opportunities and drive revenue growth within assigned accounts and prospects.

Tieto Tech Consulting is searching for a highly skilled and motivated Key Account Manager. They are working on a project within a Telecom Team for their client BICS and have been growing since 2010.

Americas

  • Lead live onboarding and training sessions with customers via video calls, configuring the system in real time based on their workflows.
  • Work behind the scenes to configure accounts accurately and completely before customers log in, including setting up schedules, rules, forms, and permissions.
  • Coordinate with Customer Success and other teams to ensure smooth handoffs and that accounts are fully ready for daily operations immediately.

Connecteam is a SaaS platform that helps non-technical, frontline businesses manage their workforce in one place. SD Solutions is a staffing company operating globally, and this role involves delivering customer onboarding and configuration support for Connecteam.

US

  • Manage and expand some of our most important ISV customer accounts, driving revenue and account strategy.
  • Partner cross-functionally with product, finance, and support to identify new opportunities and run consultative sales cycles.
  • Maintain accurate pipeline and forecast using Salesforce, establishing yourself as a trusted subject matter expert.

Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are remote-first with a strong culture of connection and global inclusion, offering a vibrant team with diverse experiences.

Brazil

  • Provide outstanding pre-sales technical expertise and lead the Sales Engineering team in following best practices.
  • Deliver compelling presentations and promote products at conferences, forums, and seminars.
  • Collaborate with internal teams to implement solutions and provide input on product development.

Torq develops an AI-native autonomous SecOps platform for security teams across the Fortune 500. The company is backed by Series D funding, has experienced 200% employee growth and 300% revenue growth, and is recognized as one of Forbes' Best Startup Employers in America.

Global

  • Own and deliver end-to-end TRM solutions for clients, understanding requirements to designing processes, customizing the platform, and integrating APIs.
  • Act as the go-to technical consultant during discovery calls, documenting technical requirements and guiding solution design.
  • Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. They are a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others.

$105,000–$140,000/yr
US

  • Own the full sales cycle from prospecting through close for mid-market and enterprise accounts.
  • Run technically deep discovery calls to understand customer use cases, tech stack, and integration requirements.
  • Build and demo custom voice agent prototypes during the sales process to accelerate buy-in.

Speechify's mission is to make sure that reading is never a barrier to learning. Nearly 200 people around the globe work on Speechify in a 100% distributed setting that includes frontend and backend engineers, AI research scientists, and others.

$95,233–$118,000/yr
US

  • Oversee and ensure the delivery of a scalable, highly resilient, and cost-effective Enterprise VoIP infrastructure.
  • Manage coordination with vendors and service providers on VOIP design, implementation and capacity planning.
  • Troubleshoot and resolve LAN/WAN DOF connectivity issues as they relate to IP/VOIP redundancy, vlans, cabling, printing and security, and the OTI cloud.

The NYC Department of Finance (DOF) administers the tax revenue laws of the city to instill public confidence and encourage compliance while providing exceptional customer service. The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security.

US Unlimited PTO 16w maternity 16w paternity

  • Provide technical support to customers through email, screen sharing, and chat, resolving inquiries within SLAs.
  • Master Vanta’s product, learning its ins, outs, work-arounds, and don't-do-thats.
  • Explain complex solutions simply, document solutions for scale; problem-solve and troubleshoot, tracking trends in Support CRM.

Vanta helps businesses earn and prove trust by providing continuous security monitoring and verification. The company empowers companies to practice better security and prove it with ease. Vanta has a kind and talented team, and welcomes those without prior security experience.

Global

  • Lead migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect.
  • Design and implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services.
  • Develop custom widgets and integrate with CRM platforms like Salesforce and ServiceNow.

Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1000 full-time professionals and a 99% project success rate, they have a culture of Relentless Performance and operate in 25 countries across 5 continents.

US Unlimited PTO

  • Thrive at the intersection of technology and business value as the first-to-function pre-sales architect, turning complexity into customer confidence.
  • Build trusted engineer-to-engineer relationships, guiding prospects from evaluation to purchase and shaping the product roadmap with insights.
  • Support deals $100K+, own the pre-sales process, and enable the sales team to hit revenue targets through exceptional technical support.

WunderGraph provides a single place to design, build and innovate on APIs, making them AI-ready. With over $10M in funding, they foster a no-BS culture where voices are heard and impactful work gets done, assembling a globally distributed remote team.

US

  • Design, configure, and maintain Cisco Webex UC environments including Webex Calling, Contact Center, and Connect using Control Hub.
  • Provide Tier 3 escalation support for complex troubleshooting across call quality, connectivity, provisioning, and system integration issues.
  • Mentor junior engineers and contribute to UC strategy, roadmap development, and continuous service improvement.

Jobgether is a platform that uses AI-powered matching to connect candidates with jobs. They operate with a small team focused on streamlining the hiring process through technology.