Lead technical engagements end-to-end from POC workshops to production deployment, shipping production code directly in customer codebases.
Architect solutions that pass customer security reviews, and run high-energy hackathons to accelerate adoption of new solutions.
Synthesize field insights from deployments to inform R&D, and build reusable technical assets to support customer adoption.
Twilio delivers innovative communication solutions to hundreds of thousands of businesses and millions of developers worldwide. The company is remote-first, with a strong culture of connection and global inclusion, and a diverse team making a global impact.
Build and manage a high-performing team of account executives to grow existing customer relationships.
Coach the team to identify focused strategies for expanding solutions across the entire Twilio product portfolio.
Enable the team to engage across various customer maturity levels and work with partner teams to drive customer success.
Twilio shapes the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work with a strong culture of connection and global inclusion, embracing diverse experiences.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' developers and partners to resolve complex problems with potentially costly and far-reaching consequences.
Collaborate via Slack and file JIRAs to report bugs, while analyzing customer trends to improve support processes.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first work culture and a strong emphasis on connection and inclusion, we are a vibrant global team of diverse experiences, making an impact each day.
Drive technical success throughout the sales process as the primary technical advisor for new customer acquisition, helping prospects understand how Nylas fits into their architecture.
Accelerate evaluations by building proof-of-concept integrations, providing hands-on guidance around APIs and authentication, and supporting technical due diligence.
Influence product and go-to-market strategy by surfacing prospect feedback and competitive insights to Product and Engineering teams.
Nylas provides APIs that make it easy for developers to add email, calendar, and contact management features into applications. Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas empowers digital communication tools across sectors like healthcare and education.
Lead investigation and resolution of complex technical issues escalated from Tier 1 and Tier 2 support teams.
Act as primary technical owner for high-priority customer escalations, coordinating across Engineering, Product, and Infrastructure.
Mentor and coach Technical Support Engineers, drive continuous improvement in support processes and documentation.
Talkdesk is a customer experience automation company that pioneers AI-first solutions for contact centers. They have a global team of innovators and have been recognized as a Leader in Gartner Magic Quadrant and Forbes Cloud 100.
Partner with Sales teams to drive revenue through discovery, product demos, and proof-of-concept engagements.
Analyze customer requirements and recommend solutions that maximize business outcomes.
Maintain expertise in emerging technologies and provide insights to Product and Engineering teams.
ConnectWise is a leading global software company that helps over 45,000 technology solution providers manage their businesses, sell efficiently, and deliver amazing customer experiences. With over 3,000 colleagues in North America, EMEA, and APAC, the company fosters an inclusive, positive culture that values game-changers, innovators, and humankind.
Perform outbound prospecting via phone, video, email, and LinkedIn to generate new sales opportunities in the Telecom Ecosystem.
Develop deep market knowledge of U.S. Network Powered Solutions and articulate Vonage's API portfolio value to prospects.
Schedule qualified meetings for Account Managers and achieve monthly targets for appointments and new sales opportunities.
Vonage is a global cloud communications leader that empowers brands like Airbnb, Viber, WhatsApp, and Snapchat to accelerate their digital transformation through programmable communications, unified communications, and contact center solutions. With a presence worldwide, the company fosters an innovative, collaborative culture where employees from diverse backgrounds can make a valuable impact.
Map customer requirements to our Camunda product portfolio and position business value.
Conduct product demos and product related Q&A sessions.
Develop individual evaluation plans and demos for prospects.
Camunda is the enterprise platform for agentic orchestration, coordinating AI agents, people, and systems. Trusted by over 700 organizations including 9 of the top 10 US banks, they are a fully remote, global company focused on AI-first transformation and have been recognized as a Great Place to Work.
Lead technical engagements end-to-end, scoping solution architecture in POC workshops and designing production-grade systems.
Write and ship production code (Python, TypeScript, Node) directly in customer codebases, working as a hands-on contributor.
Evangelize Twilio within B2B builder communities by driving net new POCs and demos that bring architectures to life.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work and a strong culture of connection and global inclusion, offering a vibrant team environment.
Lead a team of experienced AEs focused on the ISV vertical.
Bring a strategic vision to expand New Business sales teams for revenue growth and cross-selling in North America.
Play a key role in generating incremental revenue, building sales processes, and developing AEs.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work and a strong culture of connection and global inclusion.
Drive new customer acquisition and ACV for a set of accounts while maintaining high customer satisfaction.
Master creating pricing proposals, negotiating terms, and managing the contract process.
Build relationships with C-level executives and stakeholders in large enterprises to close complex deals.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, making a global impact each day.
Manage and expand key customer accounts, including high growth technology, logistics, and fintech companies.
Develop and execute account strategy to deliver strong revenue, gross margin, and gross profit results.
Run highly consultative sales cycles with large customers, focusing on deep discovery and championing their needs.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Lead a team of Technical Support Engineers in India to deliver exceptional customer experiences for Twilio's Voice Segment Platform Applications.
Ensure operational excellence by meeting KPIs, managing escalations, and driving process improvements.
Foster team growth through coaching, performance management, and cross-functional collaboration.
Twilio delivers innovative communications solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. The company fosters a remote-first culture with a strong emphasis on connection and global inclusion.
Qualify and convert inbound leads at a rapid pace while prospecting into target accounts.
Articulate and sell the value of LaunchDarkly’s platform subscriptions and usage-based pricing model.
Customize and deliver demos with the Solutions Engineering team and run proof of concepts for prospects.
LaunchDarkly is a feature management platform that helps developers innovate faster and reduce risk in software delivery. The company is an equal opportunity employer that values diversity and collaboration, building a team that is humble, open, and respectful.
Bridge the gap between technical expertise and sales acumen to communicate complex technical solutions to potential clients.
Lead technical demonstrations, proof-of-concepts, and workshops tailored to client challenges.
Collaborate cross-functionally with sales teams to drive revenue growth and solution strategy.
Armada is a hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory. With nearly half a billion dollars in funding, backed by top investors such as Microsoft, Founders Fund, and BlackRock, Armada is one of Fast Company's Most Innovative Companies and a CNBC Disruptor 50.
Manage the full sales cycle from lead qualification to deal closure for assigned prospects and customers.
Conduct discovery calls, product demos, and needs assessments to understand customer requirements.
Collaborate with cross-functional teams including marketing and product to align sales strategies with Tekion's value proposition.
Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, retailers, and consumers. The company employs close to 3,000 people across North America, Asia, and Europe, fostering a dynamic and collaborative culture.
Serve as technical advisor and strategic owner for enterprise accounts, driving adoption through demos, workshops, and troubleshooting.
Own the full customer lifecycle from onboarding to expansion, partnering with developers to C-suite executives.
Identify and scope expansion opportunities, lead executive reviews, and act as the voice of the customer internally.
Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, underpinning the Voice AI economy. With over 200,000 developers and 1,300+ organizations, they've processed 50,000 years of audio and transcribed 1 trillion words, backed by a Series C from leading investors.
You will configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect flows, queues, routing strategies, and workforce engagement components.
You will perform detailed technical analysis, requirements gathering, and solution validation for customer environments.
You will troubleshoot and resolve complex issues related to telephony, SIP, routing logic, APIs, and platform performance.
NWN is an AI-powered technology solutions provider for North America's public and private organizations. The company has over 1,000 experts and a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
Build and maintain a pipeline of qualified leads using MEDDPICC and Challenger Sale principles.
Conduct needs assessments and product demonstrations to showcase Versaterm's SaaS solutions.
Negotiate and close deals while collaborating with internal teams to ensure customer satisfaction.
Versaterm is a global public safety solutions company that provides innovative technology to public safety agencies, forensic labs, court systems, and schools. The company is focused on selective growth and driven by innovation, with a commitment to customer success and community safety.