You will configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect flows, queues, routing strategies, and workforce engagement components.
You will perform detailed technical analysis, requirements gathering, and solution validation for customer environments.
You will troubleshoot and resolve complex issues related to telephony, SIP, routing logic, APIs, and platform performance.
NWN is an AI-powered technology solutions provider for North America's public and private organizations. The company has over 1,000 experts and a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
Design and prototype AI-assisted development techniques like code generation and test automation.
Partner with product and platform teams to integrate AI workflows into existing systems.
Mentor engineers on effective use of AI tools and contribute to technical strategy.
Hims & Hers is a leading health and wellness platform that provides personalized care from diagnosis to treatment delivery. As a public company traded on NYSE, they foster a remote-first culture with a focus on innovation and employee well-being.
Work directly with customer engineering teams to design and implement real-time applications on the LiveKit platform.
Architect scalable solutions for voice AI and developer platforms, building prototypes and reference implementations.
Debug production issues, lead technical workshops, and translate customer needs into product improvements.
LiveKit builds infrastructure for the agentic era of computing, enabling developers to build, test, deploy, and scale AI agents in production. Founded in 2021, the company powers voice and agentic AI for leading enterprises like OpenAI, Salesforce, and Meta, with a focus on innovation and collaboration.
Grow and manage a distributed cloud-based VoIP platform
Optimize and troubleshoot FreeSWITCH and Kamailio configurations for performance, resiliency, and reliability
Design, build, test, deploy, and maintain services that support the voice platform
We are on a mission to elevate the patient experience by giving healthcare practices the tools they need to run efficiently and connect with patients. With 40,000+ customers and growing, our all-in-one platform supports scheduling, payments, communication, and reviews, helping healthcare professionals focus on patient care.
Lead technical engagements end-to-end, scoping solution architecture in POC workshops and designing production-grade systems.
Write and ship production code (Python, TypeScript, Node) directly in customer codebases, working as a hands-on contributor.
Evangelize Twilio within B2B builder communities by driving net new POCs and demos that bring architectures to life.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to remote-first work and a strong culture of connection and global inclusion, offering a vibrant team environment.
Partner with product and design teams to deliver customer-centric product experiences.
Architect and lead end-to-end lifecycle of projects from design to deployment.
Mentor junior engineers and leverage AI tools to amplify productivity.
Dutchie provides a comprehensive technology platform for dispensary operations and cannabis access. They have raised over $600M, power thousands of dispensaries, and were named one of Fast Company's most innovative companies.
Lead investigation and resolution of complex technical issues escalated from Tier 1 and Tier 2 support teams.
Act as primary technical owner for high-priority customer escalations, coordinating across Engineering, Product, and Infrastructure.
Mentor and coach Technical Support Engineers, drive continuous improvement in support processes and documentation.
Talkdesk is a customer experience automation company that pioneers AI-first solutions for contact centers. They have a global team of innovators and have been recognized as a Leader in Gartner Magic Quadrant and Forbes Cloud 100.
Overhaul the email and calendar sync engine to improve performance and reliability for millions of messages.
Expand voice agent capabilities into live calls, including custom models for voicemail and phone-tree detection.
Build native scheduling and design human orchestration of an agentic workforce within the CRM.
Close is a sales communication platform that handles millions of call recordings, emails, and SMS monthly. We are a remote-first team that values transparency, long-term thinking, and investing in each other, with annual in-person retreats.
Develop and integrate AI-powered systems to support EdReports' curriculum review process, including data pipelines, retrieval systems, and prompt workflows.
Build internal tools and interfaces for users to interact with AI outputs, ensuring accessibility and security.
Collaborate with product managers and subject matter experts to translate user needs into scalable technical solutions.
EdReports.org is a nonprofit that publishes free, online, evidence-rich reviews of instructional materials to improve curriculum quality. They have a remote-first culture and are committed to diversity, equity, and inclusion.
Catch where learners are stuck or falling behind and intervene early with virtual office hours.
Evaluate how engineers use AI tools like Claude Code or GitHub Copilot, focusing on judgment and process.
Correlation One is the largest provider of AI and data workforce development programs globally. They have trained over 500,000 professionals across 11 countries and partner with Fortune 500 enterprises and government agencies.
Architect and build the systems that encode how GCS operates, including account health observability, intelligent routing, knowledge retrieval, and workflow automation.
Build AI workflows using Anthropic Claude API, Claude Agent SDK, and Claude Code, connecting agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal systems.
Operate within CXO's governance model, maturing versioning, evaluation frameworks, A/B testing, and tying technical performance to GCS outcomes like time to value and resolution rate.
Twilio is a communications platform company delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, committed to fostering a diverse and inclusive workplace.
Own the architectural integrity of the product and stand behind every shipment.
Take responsibility for code quality, security, and scalability across AI-generated code.
Build hands-on with AI development tooling, moving at pilot pace and hardening for scale.
Instructure creates intuitive products that simplify learning and personal development. They are a public company with a culture focused on empowering smart, creative people to innovate.
Lead technical engagements end-to-end from POC workshops to production deployment, shipping production code directly in customer codebases.
Architect solutions that pass customer security reviews, and run high-energy hackathons to accelerate adoption of new solutions.
Synthesize field insights from deployments to inform R&D, and build reusable technical assets to support customer adoption.
Twilio delivers innovative communication solutions to hundreds of thousands of businesses and millions of developers worldwide. The company is remote-first, with a strong culture of connection and global inclusion, and a diverse team making a global impact.
Lead the strategy and evolution of AI-powered developer experience, enabling engineering teams to safely and effectively integrate AI throughout the software development lifecycle.
Optimize developer productivity by improving build performance, testing workflows, linting, type checking, and overall engineering efficiency across TypeScript/Node.js and Python environments.
Mentor engineers, gather continuous feedback, and drive long-term improvements across the development organization.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a technology-driven recruitment service, it focuses on objective and fair candidate evaluation.
Architect and develop scalable software solutions to enhance Twilio's communications platform.
Collaborate with cross-functional teams to deliver high-quality features and improvements.
Drive technical excellence through code reviews, testing, and continuous integration.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is remote-first with a strong culture of connection and global inclusion.
Build and evolve Customer.io's SDKs across platforms, including Android, iOS, Node, and Go, and lead SDK initiatives end to end.
Improve SDK delivery infrastructure, including CI, automated testing, versioning, and release processes.
Partner closely with product and design to turn loosely defined goals into a great developer experience.
Customer.io provides a platform for automated communication used by over 9,000 companies, from startups to global brands, sending billions of messages daily. They value ownership, product taste, and a healthy skepticism for established practices, fostering a culture of autonomy and innovation.
Design, build, and ship production code daily using Ruby, Java, and other languages.
Mentor engineers through code reviews, pairing sessions, and design discussions.
Own the entire product lifecycle from tech specs to customer value delivery.
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. Headquartered in Boston, MA, Acquia is a Great Place to Work-Certified company and one of the world’s top software companies.
Design and build full-stack applications from concept to production.
Own the full SDLC: design, development, testing, deployment, and iteration.
Use AI tools to accelerate development, testing, and code quality.
Crosslake Technologies helps private equity investors and portfolio company leaders drive value creation through technology. The company operates with small, highly capable engineering pods and emphasizes core values of service, curiosity, credibility, commitment, and creativity.
Own and extend autonomous coding pipelines that turn Jira tickets into reviewed pull requests with observability.
Maintain a root-cause engine and evaluation system that pits AI generations against human fixes.
Build deterministic architecture enforcement and TDD tooling to make test-first the path of least resistance.
Rootstock brings proven depth in ERP and manufacturing, with decades of hard-won domain knowledge. The team is a tight-knit group of senior engineers who value experimentation, learning, and pushing each other to get sharper.