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Role Overview:
- Proactively engage with customers to strengthen their Omnipod relationship and reduce churn.
- Focus on retention through exceptional service and product value.
Key Responsibilities:
- Make outbound calls or emails to assess satisfaction and resolve concerns.
- Share product updates and identify upsell or cross-sell opportunities.
- Track interactions in Salesforce and help execute retention strategies.
Compensation & Benefits:
- Pay range of $26.33-$39.49 per hour plus incentives.
- Comprehensive benefits include medical, dental, vision, 401(k), and PTO.
Insulet Corporation
Insulet Corporation is a global medical device company dedicated to simplifying life for people with diabetes through its Omnipod product platform. The company fosters an innovative, customer-centric culture that emphasizes work-life balance and making a difference.