Program Manager, Customer Experience
Remote regions
IndiaBenefits
Unlimited PTO
Similar Jobs
See allCustomer Experience Program Manager
Blueprint
US
Program Management
Project Management
UAT
Program Manager
Brightwheel
US
Program Management
SaaS
SFDC
Senior Project Manager
Miratech
Global
Project Management
Stakeholder Management
Conflict Resolution
Implementation Program Manager
Aiwyn
Global
Program Management
SaaS
Executive Communication
Customer Success Manager
Prophecy
US
Asana
ServiceNow
OEM
What the Role Involves:
- Identify friction across the customer journey.
- Own end-to-end project management for deployments.
- Lead cross-functional CX initiatives.
Key Responsibilities:
- Build and run program structures.
- Define and track program success through dashboards.
- Drive adoption of new processes and systems.
Required Skills & Competencies:
- Experience in Program Management or Customer Success Operations.
- Strong operator mindset.
- Excellent communication skills.
Sprinto
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, they combine scale with expertise to deliver trust and compliance.