Own and manage integrated workback plans across readiness, validation, communications, and launch milestones.
Plan and execute User Acceptance Testing (UAT) programs end‑to-end.
Act as connective tissue across program leaders, customer experience teams, learning partners, vendors, and engineering.
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. They solve complicated problems, using technology to bridge the gap between strategy and execution, leveraging the knowledge, skills, and the expertise of their teams. They are bold, smart, agile, and fun.
Roadmap Ownership: Own the strategic roadmap for customer activation and retention, identifying customer journey friction points and implementing automated, scalable solutions to deliver better outcomes.
End-to-End Initiative Management: Drive programs from idea to execution by collaborating with Leadership and cross-functional partners including Analytics, Marketing, Product, and Systems Operations.
Operational Optimization: Embed with customer-facing teams to audit workflows, tooling, and data collection, developing clear assessments to improve their efficacy.
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors and have a passionate, talented, and customer-focused team that embodies their Leadership Principles in their work and culture.
Act as the primary client-facing lead and own end-to-end delivery.
Coordinate internal teams and manage risks, dependencies, and escalations.
Define delivery structure, processes, tracking, and reporting.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. It retains nearly 1000 full-time professionals, and their culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
Develop OEM partner onboarding and value delivery assets for the customer journey.
Create business review frameworks and executive success summaries.
Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.
Identify, assess, and proactively manage program risks.
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace.
Drive programs from initiation through delivery, ensuring alignment to business objectives
Provide day‑to‑day program support including task tracking, milestone management, and resource coordination
Develop, maintain, and manage project plans, timelines, requirements, risks, issues, and dependencies
Blueprint Technologies is a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States that helps organizations unlock value from existing assets by leveraging cutting-edge technology. They foster a culture of solving complicated problems, valuing diverse skillsets and backgrounds.
Set the vision and strategic plan for the CX Services organization, with a focus on product adoption, customer outcomes, and business growth.
Architect and improve the post-sales customer experience by defining scalable lifecycle programs, engagement models, and customer success practices.
Lead the design, launch, and ongoing iteration of new and existing service offerings, including paid success plan approaches aligned to company goals.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has more than 50 million registered users and more than 50% of the Fortune 100 trust them. The company embraces AI, values knowledge exchange, and fosters a high-performance culture.
Owns the day-to-day operating system for ALX's flagship leadership development journeys.
Translates sold scope and programme design into a predictable, high-quality learner and sponsor experience.
Acts as the central day-to-day delivery contact for sponsors, HR/L&D partners, cohort champions and internal stakeholders.
ALX Africa, a non-profit organization under the ALX Foundation, aims to unlock the potential of Africa's digital future. With hubs in 8 cities across Africa, they provide tech skills training and career acceleration programs to empower 2 million Africans by 2030.
Lead program management for a dedicated onsite program, including planning, timelines and stakeholder alignment.
Serve as the primary operational lead, ensuring progress against commitments, milestones and service expectations.
Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed.
Spring Health aims to revolutionize mental healthcare by removing barriers to access. They partner with over 450 companies, providing care for 10 million people and they value creating a supportive, inclusive workplace.
Manage active Vanguard deployments and customer issue resolution.
Develop and manage reference activity and materials with stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They provide an intelligent cloud-based platform that seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as the primary point of contact for customers following initial onboarding and deployment
Proactively monitor account health and platform usage to drive adoption and value realization
Translate customer goals into platform configurations, success plans, and measurable outcomes
Axion Ray is transforming product quality and customer satisfaction in manufacturing with their AI-powered platform. They are backed by leading investors and committed to reshaping the future of manufacturing.
Own the quality, consistency, and effectiveness of the CareMessage experience across customers, partners, and grant-funded programs.
Ensure that customers and ecosystem partners are successfully onboarded, engaged, supported, and enabled to realize value from the platform.
Lead multiple customer-facing functions and programs, including Professional Services, Customer Success across segments, Workforce Enablement, Partner Success.
CareMessage is dedicated to advancing health equity. They focus on scaling its CX function non-linearly—growing our ability to serve more customers per team member through thoughtful use of digital engagement, AI-augmented workflows, and scalable enablement infrastructure.
Own full lifecycle project delivery from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall).
Build project plans based on customer requirements and implementation team deliverables. Must understand key technical concepts for CCaaS and Telecoms.
Lead multiple projects concurrently. Track action items and enforce accountability across stakeholders.
NICE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE has over 8,500 employees across 30+ countries.
Spearhead programs that elevate customer satisfaction, reduce our cost-to-serve and improve our agents’ experience.
Coordinate the execution of multiple cross-functional work streams to deliver a cohesive outcome.
Leverage data to inform business decisions and analyze impact. Performance metrics are your heartbeat.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. They are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet.
Lead high-impact programs and drive complex, cross-functional initiatives.
Analyze complex datasets to identify trends and develop clear insights.
Lead discussions with senior stakeholders, building strong cross-functional relationships.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. Chime is a team of problem solvers and dreamers with a shared obsession: their members.
Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows
Moveworks, now part of ServiceNow, is redefining how work gets done. Together, they combine Moveworks’ industry-leading AI Assistant with ServiceNow’s world-class workflow platform to deliver instant, intelligent support across IT, HR, Finance, and beyond.
Own end-to-end deployment execution across multiple customer accounts and timelines.
Build and manage project plans that align customer goals, internal resourcing, technical dependencies, and delivery milestones.
Coordinate efforts between customers and engineering teams by prioritizing deployment needs and tracking open issues.
Arch Systems empowers discrete manufacturing facilities with data insights for efficiency and proactive decision-making. They integrate and optimize data for actionable intelligence, fueling productivity and operational excellence, and embrace a remote-first work culture.
Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value‑Based Care solutions.
Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
Cotiviti delivers quality, value-based payment, and related platform solutions. They are an equal opportunity employer that recruits, hires, and promotes individuals based on their qualifications for a specific job.
Lead Project Consulting initiatives customer projects.
Be accountable for meeting annual billable target.
Serve as the primary point of contact for both customers and HSP partners.
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. They deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory. With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.