Maximize AUM in the region through onboarding and retention of VIP clients
Formulate a revenue strategy and revenue optimisation based on the product offering of OKX in Europe
Manage relationships with high-networth individuals and key clients in Europe ensuring positive customer experience
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). They are united by their core principles and foster a friendly, rewarding, and diverse environment.
Conduct comprehensive EDD reviews for VIP client onboarding and ongoing monitoring.
Perform periodic, event-driven, and trigger-based reviews of existing VIP clients to reassess risk and ensure ongoing compliance.
Identify, assess, and clearly document client risk factors and red flags.
Kraken is a mission-focused company rooted in crypto values. As a fully remote company, their Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space.
Manage client onboarding and verification activities, including the review and validation of KYC documentation through dedicated tools such as Admin and Zendesk, as well as handling Funding and general client inquiries via email and live chat.
Review, verify, and validate client-submitted documents to ensure accuracy, validity, and compliance with regulatory and internal standards.
Support remediation initiatives by guiding existing clients through document resubmission and re-verification processes.
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has Krakenites in 70+ countries who speak over 50 languages.
Answer clients’ Cryptocurrency transactions, Staking and various other Crypto related products on a daily basis questions via text and live support channels.
Provide testing and feedback for new features before they are released to clients.
Assist in the management of our Consumer/Trading/Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages and are industry pioneers who develop premium crypto products.
Be the product manager for Kraken’s Financial Systems, covering accounting, treasury, and related financial platforms.
Work closely with your engineering squads to establish a strong product culture and clear ownership within a historically project-driven domain.
Partner deeply with Finance, Treasury, Accounting, Risk, and Compliance stakeholders to understand their needs and translate them into scalable, reliable system capabilities.
Kraken is building the future of crypto. It is a mission-focused company rooted in crypto values with Krakenites in 70+ countries who speak over 50 languages.
Develop Strategic Relationships: Establish and cultivate strategic partnerships.
Expand Partnerships: Implement programs designed to foster the development and expansion of strategic relationships.
Key Account Management: Take ownership of establishing and managing relationships with financial and capital markets institutions.
Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). They provide the essential data, interoperability, compliance, and privacy standards for advanced blockchain use cases.
Identify and cultivate new business opportunities through networking.
Qualify leads for alignment with target client profiles.
Engage proactively with clients to understand their needs.
Jobgether is a platform connecting job seekers with companies using an AI-powered matching process. They aim to ensure applications are reviewed quickly, objectively, and fairly.