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About Runway:
- We build AI to simulate the world through merging art and science.
- Our team consists of creative, open minded, caring people determined to change the world.
About the Role:
- We're looking for a Consumer Support Specialist to help our growing community.
- Handle high volume inbound support with speed and accuracy.
- Use sharp judgement to handle escalations from AI support.
What You'll Do:
- Work through support tickets across all plans.
- Identify patterns and offer recommendations to product.
- Contribute to process improvements and automation.
Runway
Runway builds AI to simulate the world through merging art and science. Their team consists of creative, open minded, caring and ambitious people determined to change the world.