Manage customer inquiries across email, chat, Slack, focusing on complex cases requiring human judgment
Provide technical and creative support to enterprise customers via written communication and calls
Investigate technical issues and create detailed bug reports that save engineering time
Runway is building AI to simulate the world through merging art and science, believing that world models are at the frontier of progress in artificial intelligence. The Runway team consists of creative, open minded, caring, and ambitious people who are determined to change the world and continuously build impossible things.
Deliver fast, friendly, and accurate support to Descript users through live chat, email, and occasional video conferencing.
Guide users through product workflows, explain feature behavior, and help troubleshoot technical issues.
Contribute to team knowledge by flagging trends, bugs, and documentation gaps.
Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. They are a team of 150 and have the backing of some of the world's greatest investors; they believe each new employee has a measurable influence on the direction of the company.
Identify new prospective customers and own the commercial process from initial engagement to contract signing
Develop innovative applications for software and experiment within customer conversations
Craft compelling stories that articulate the value and potential of technology to businesses
Runway is building AI to simulate the world through merging art and science. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Diagnose, troubleshoot, and resolve technical issues related to Generative AI workflows and integrations.
Deliver a high-quality customer experience by empathizing with customer needs and ensuring their success with our solutions.
Apply a process-oriented approach to streamline technical support workflows, ensuring consistent issue resolution and tracking.
You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity.
Create and assemble creative assets for marketing campaigns across channels.
Translate creative direction into polished deliverables and repeatable processes.
Use and contribute to a modular marketing design system (templates, components, reusable layouts, etc.)
ZeroTier leads the world in next-generation connectivity and cybersecurity by providing highly secure, peer-to-peer virtual networks. They are backed by awesome investors including Battery Ventures, Bonfire Ventures, and Anorak Ventures.
Provide day-to-day back-office operational support.
Manage and maintain outreach campaigns across sales engagement and automation platforms.
Prepare Visual Resumes for shortlisted candidates by gathering candidate information.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to assist clients in improving business efficiency and enhancing service delivery by matching them with qualified contractors.
You'll work with AI tools, test model outputs, and evaluate responses.
Document errors, gaps, and collaborate with our team.
Spot inconsistencies and provide structured feedback.
Project World Wide is involved in shaping the future of AI through training data. They seek motivated individuals to contribute to the development of cutting-edge AI systems.
Own major creation/editor bets end-to-end, from problem framing to shipped outcomes and iteration.
Set a design vision for key parts of the editor, and influence adjacent product surfaces to stay coherent.
Partner closely with Product and Engineering to define what “great” looks like and then drive toward it.
Synthesia is the world’s leading AI video platform for business and is used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. They develop products to enhance visual communication and enterprise skill development, helping people work better.
Own the health, retention (90%+), and expansion (10-15%) of our mid-market customer portfolio.
Build the scaled success motion from scratch—develop playbooks, automated campaigns, and engagement frameworks that can grow with the business.
Monitor account health and usage patterns to identify risks and expansion opportunities, then execute targeted interventions to drive outcomes.
Runway is building AI to simulate the world through merging art and science; they believe that world models are at the frontier of progress in artificial intelligence. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Prototype and implement novel user experiences at the intersection of AI video, world models, and emerging generative media
Design and build agentic tools and interfaces that allow researchers and creatives to interact with and direct AI systems in real time
Explore new application areas for AI video and general world models — from simulation and interactive media to research tooling
Runway is building AI to simulate the world through merging art and science. They aspire to continuously build impossible things and their ability to do so relies on building an incredible team.
Investigate and troubleshoot complex technical issues across the Synthesia platform
Apply fixes, configuration changes, or validated workarounds where possible
Escalate to Engineering with clear diagnostic details and impact assessments
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, they develop products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Provide expert assistance via live chat, email, and phone, resolving a minimum of 8 tickets per hour.
Troubleshoot software bugs and navigation issues, serving as the "power user" of the CE Broker platform.
Surface product feedback and collaborate to enhance the internal knowledge base and streamline support documentation.
Propelus simplifies workforce compliance management across healthcare with innovative technology. As a trusted leader for over 20 years, they focus on bringing more good into the lives of the people and organizations serving healthcare.
Efficiently handle internal support cases, providing timely resolutions to user issues.
Design, develop, and implement features in Python (Django) to enhance user experience.
Identify and build automation solutions for recurring support tasks, improving efficiency.
Wayflyer's mission is to give the world access to the best products by empowering great businesses to reach their growth potential. Since launching in April 2020, they've deployed over $5bn to thousands of businesses worldwide and have become a trusted financing partner for some amazing brands.
Review, analyze, and rank AI-models' chains of thought for correctness and approach.
Provide clear, constructive feedback to improve AI-generated responses.
An Enterprise client is seeking talents who are fluent in English who will help train generative artificial intelligence models. They seem to maintain a contractor-based work environment.
Own and maintain Runway's content policies, balancing user safety, creative expression, and operational feasibility
Translate policies into LLM prompts and continuously iterate to drive accuracy improvements
Track shifts in cultural and market norms and new use cases, and continuously evaluate and update policies accordingly
Runway is building AI to simulate the world through merging art and science. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.