Inside Sales Representative

Key Responsibilities (All Levels):

• Engage inbound prospects via phone, chat, email, and scheduled follow-ups.
• Conduct structured, needs-based discovery to understand customer water quality concerns.
• Educate customers on Springwell products and solutions in a clear, consultative manner.

Additional Responsibilities (Inside Sales Representative):

• Independently manage the full sales cycle for standard and moderately complex system configurations.
• Confidently handle common objections related to pricing, installation, and product differentiation.
• Balance high inbound lead volume while maintaining conversion quality and follow-up discipline.

Additional Responsibilities (Senior Inside Sales Representative):

• Own high-value deals, advanced system configurations, and customers with complex water quality or installation requirements.
• Lead escalated conversations and resolve challenging objections with minimal support.
• Serve as a subject-matter resource for product application, configuration strategy, and consultative selling.