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About the Role:
- Tier 1 Engineer in a NOC supporting client environments during after-hours operations.
- Fully remote position within the US, providing monitoring and first-level troubleshooting.
- Opportunities for ongoing technical training and certification advancement.
Key Responsibilities:
- Monitor alerts and respond to support requests using established workflows.
- Triage and troubleshoot infrastructure, network, and security issues.
- Document and track incidents, escalate to senior teams as needed.
Requirements:
- Minimum 1 year experience with LAN/WAN, Microsoft 365, Azure, VMware, or NOC.
- Experience with PSA and RMM tools; MSP background preferred.
- Strong knowledge of Windows Server, Active Directory, DNS, DHCP, TCP/IP, and more.
Benefits:
- Comprehensive PTO, medical, dental, and vision plans.
- 401(k) with employer match, life and disability insurance.
- Full reimbursement for professional certifications.
Jobgether
Our partner is a technology-focused organization that delivers managed IT and network operations services. They foster a collaborative remote culture and support career growth through continuous learning and certification reimbursement.