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About the Role:
- As a Bilingual Enrollment Specialist, you will be a frontline ambassador for Daymark Health, building trust with healthcare providers and enrolling new patients.
- You'll spend time over the phones introducing services, supporting referrals, and delivering an exceptional first experience.
What You'll Do:
- Make 50+ outbound calls per day to prospective patients and caregivers.
- Guide patients through enrollment, obtain consent, complete surveys, and escalate urgent needs.
- Respond to inbound communications, triage requests, and share feedback with internal teams.
What Success Looks Like in 3 Months:
- Become a go-to resource known for professionalism, warmth, and follow-through.
- Contribute to improvements in enrollment process and patient experience.
- Hit daily, weekly, and monthly enrollment goals while ensuring great patient experience.
What We Are Looking For:
- 3+ years of sales/enrollment experience with high phone volume and motivation to help patients.
- Relational, empathetic, organized, proactive, and excited about startups.
- Strong communicator, tech-savvy with CRM experience, and bilingual in Spanish.
Daymark Health
Daymark Health is a value-based oncology company redefining the cancer care experience by providing a comprehensive, personalized platform with dedicated care navigation and support. Backed by leading venture firms, the company is a growing startup with a mission to set a new standard in cancer care.